Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29388 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Kelly Fletchall Zerorez Jacksonville
What do you like about our products and services?

Great job!!
Timely and a job well done!

Report a concern   September 21, 2020 — Rated 10 out of 10 by Tom Cihlar Zerorez Jacksonville
What do you like about our products and services?

Knowledgeable staff with quality work. We like that the process does not involve a lot of chemicals.

Report a concern   September 21, 2020 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

Great professional service. Your technicians are very knowledgeable and do a great job.

Report a concern   September 21, 2020 — Rated 9 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Prompt professional quality service with exceptional service tech.

Report a concern   September 21, 2020 — Rated 10 out of 10 by Scott Christy Zerorez Jacksonville
What do you like about our products and services?

Very professional service. Fast and efficient.

Report a concern   September 21, 2020 — Rated 0 out of 10 by V.J. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

My dirt spots in my carpet reappeared, I tried cause you were highly recommended but not very good

Report a concern   September 21, 2020 — Rated 10 out of 10 by K.F. Zerorez Jacksonville
What do you like about our products and services?

Our tech was great. He understood his product and our carpets look fantastic.

Report a concern   September 21, 2020 — Rated 8 out of 10 by R.N. Zerorez Jacksonville
What could we do to improve?

The dog treatment worked about 80% of the way. Still a mild pet odor in the room. Also room stayed damp about twice as long as the tech advised. There was an area that was decently we still and I tried to use my own extractor and the water that came up was pretty dirty. I imagine if I redid the flors, there would still be a decent amount of brown water come up. The tech was extremely friendly and professional though and was in and out in a decent timeframe.

Report a concern   September 21, 2020 — Rated 10 out of 10 by Kristen Gillander Zerorez Jacksonville
What do you like about our products and services?

Wonderful service and impressive results!

Report a concern   September 21, 2020 — Rated 10 out of 10 by Ken Williams Zerorez Jacksonville
What do you like about our products and services?

Zerorez people are professionals and the work they do is outstanding. Their cleaning techniques are amazing and my carpet looks great!

Report a concern   September 21, 2020 — Rated 10 out of 10 by P.M. Zerorez Jacksonville
What do you like about our products and services?

I was pleasantly surprised how the pet stains were removed!

Report a concern   September 18, 2020 — Rated 10 out of 10 by K.K. Zerorez Jacksonville
What do you like about our products and services?

Fast, efficient service!

Report a concern   September 18, 2020 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

Efficient process, always courteous, no residue left behind.

Report a concern   September 17, 2020 — Rated 10 out of 10 by Sybil Crawford Zerorez Jacksonville
What do you like about our products and services?

Excellent service. Very professional

Report a concern   September 17, 2020 — Rated 10 out of 10 by Rick McQuiston Zerorez Jacksonville
What do you like about our products and services?

Great company!

There is a reason why I continue to use Zerorez.

Fantastic customer service is the biggest reason.
Quality of workmanship, professional associates and attractive pricing.

Keep up the good work!

Report a concern   September 17, 2020 — Rated 10 out of 10 by Brad Duttera Zerorez Jacksonville
What do you like about our products and services?

We have used Zerorez previously, and your Company and technician has done a fantastic job.

For this service, James was prompt, pleasant, and quite helpful with the carpet cleaning.
He did a terrific job and the carpet appearance exceeded my expectations.

Since I had to leave before the work was completed, James called me to let me know he
had finished the cleaning and he was able to get some stains out that were embedded in
the carpet .

Thank You,
James and Zerorez [ zerorez- spelled backwards ]

Report a concern   September 17, 2020 — Rated 10 out of 10 by Carole Knee Zerorez Jacksonville
What do you like about our products and services?

Fast, professional and very neat job., good man.

Report a concern   September 17, 2020 — Rated 10 out of 10 by Sandra Berei Zerorez Jacksonville
What do you like about our products and services?

I love that there are NO chemicals, just oxygenated water. Your staff are extremely Respectful and Professional. Thank you.

Report a concern   September 16, 2020 — Rated 10 out of 10 by Frank LeBarre Zerorez Jacksonville
What do you like about our products and services?

Very professional and considerate and well-trained in their profession

Report a concern   September 16, 2020 — Rated 0 out of 10 by N.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I am seeing what’s patched all over place
Looks like chemical sprayed was not extracted and now carpet looks worse than before.

Report a concern   September 16, 2020 — Rated 10 out of 10 by K.W. Zerorez Jacksonville
What do you like about our products and services?

He got in and out without incident. Like the corner protecters, have not seen those b4.

Report a concern   September 16, 2020 — Rated 10 out of 10 by George and Jamie Ballou Zerorez Jacksonville
What do you like about our products and services?

Always on time and flexible when they can be on short notice. I have used Zerorez for many years. In the real estate business, we develop our "go to" service providers that we can depend on... Zerorez is one of mine!

Report a concern   September 16, 2020 — Rated 10 out of 10 by P.R. Zerorez Jacksonville
What do you like about our products and services?

The tech was professional, timely, and thorough! I have used ZeroRez before and I trust your company and service.

Report a concern   September 16, 2020 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Results

Report a concern   September 16, 2020 — Rated 10 out of 10 by Carrie Fernandez Zerorez Jacksonville
What do you like about our products and services?

Natural, non toxic and fragrance-free ingredients. Great service and timely technicians.

Report a concern   September 16, 2020 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Technician did a good job

Report a concern   September 16, 2020 — Rated 10 out of 10 by Sharon Harbottle Zerorez Jacksonville
What do you like about our products and services?

Great customer service and a perfect job every time. Very thorough and easy to get on the schedule. Great job Zerorez!

Report a concern   September 16, 2020 — Rated 10 out of 10 by Mark Brusoe Zerorez Jacksonville
What do you like about our products and services?

Great service and product, the worker was on time and caring in his job, the quality of the product was outstanding.

Report a concern   September 16, 2020 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

On time, friendly, right to work.

Good job.

Report a concern   September 15, 2020 — Rated 9 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

I like the chemical free products you use. I appreciated how the technician explained things clearly to me. I appreciate the discounts you offer the customers


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