- Phone: 904-891-0631
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based on 26441 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I already wrote about it previously
Excellent service. Customer service phoned to confirm and the driver phoned to update on arrival within promised time frame window. The carpets are about 15 years old and Zero Rez brought some new life back to the look. I am extremely pleased with the service and products received. This company is a definite go to for professional cleaning.
Excellent quality work, exactly why expected. Timely service.
Very thorough and courteous!
Responsiveness
Polite, courteous and knowledgeable staff/techs answered my questions and provided informative feedback. Would highly recommend Zerorez!
After the cleaning I noticed some spots still in the carpet. I hit it with my spot cleaner (same day, about 6 hours after you guys were finished) and this is what came up:
https://imgur.com/a/ByWfcA8
I will say the guy that came to our house was very friendly and seemed knowledgeable.
Dale was great! Thanks for the help!
Zerorez's technician showed up in a timely manner. He checked out the carpeting in each room, identifying areas needing special attention, and proceeded with cleaning. The carpeting looks great.
excellent service, knowledgeable tech. I was skeptical about the grout & tile cleaning but had it done and it looks fantastic, what an improvement, looks so much brighter and clean. I'm very happy with the service.
The pet smell is still in my carpet and I paid extra for the treatment. Nothing has changed. Very dissatisfied!!!!
Friendly and knowledgeable technician who did a great job.
everything
The carpet looked very good but my most impressive part of your service was your technician, Robbie. He was kind, articulate and service oriented. You are lucky to have an employer like him.
Great
Very professional and great job cleaning rugs
Michael was prompt, courteous, helpful, very through, friendly, and attentive.
I would highly recommend this service and tech for sure.
Called before they arrived and arrive on time. Michael and Mat were professional, courteous and knowledgeable. They were mindful of our home and contents so no damage was done. They cleaned up after themselves and we had wonderful results. Our rug came clean and the tile and grout looked like new.
Very professional, excellent service and reasonable prices. I will definitely be using Zerorez again.
My carpet is 3 years old and a light beige so it shows everything and is started to show wear in heavy traffic areas. Reagan came in made it look great again. He was also very professional and dressed nicely. He wore a button down oxford which was actually pressed. I’ve never seen a carpet cleaning company be professionally dressed. He made a great impression on me and my carpets look great. I will definitely use them again and will specifically request Reagan.
Great employees, and great product
The technican was super, his timing was perfect and the carpet and upholstery looked great. He explained every step and is an asset to you. Clean trucks.
Products are good, service people are great
The young man who cleaned our tile and grout was so thorough and professional. He went over all the trouble areas and showed us imperfections made during tile installation which he could not remedy. He left us with a clean floor and no mess.
Request that he be the technician we get the next time we need this service.
They performed our carpet cleaning perfectly and thoroughly! Also, I had my grout cleaned absolutely totally like new , at another appointment . They take pride in what they do...I highly recommend their services!
Great work.
Since using Zerorez I have been so much happier with the results than other companies.The products are more eco friendly yet work well.
The technician was very professional and knowledgeable. When he saw a problem with old bathroom grout, he gave me suggestions about what to do.
I would definitely will use this company again and refer it to others.
Zerorez has been the best Carpet Cleaner we've ever used, and we've used them twice within a month! 1st they cleaned our carpets, giving excellent results, then three weeks later we had a flooding incident sending brown water onto our Familyroom carpet! Zerorez did an extraction and cleaning of the stained area...Thank you Zerorez! Rena Bezmen
Friendly efficient staff who care about their customers.