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26441 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very courteous, and hard working. They took my heavily soiled couches, I have 5 kids, and cleaned them so well they looked new!
Quick and friendly service. Products are effective and quick to dry.
Zerorez does the best job by far
Excellent service. Very professional technician and amazing results.
On time, very professional, very courteous and carpet looks great just like the last time.
Friendly knowledgeable tecnician. (Ours was Kevin, he did an awesome job). The carpet looked close to new when he was done. He even brought a old couch and loveseat back to life that I was going to throw out. Will definitely use your service again.
Technicians were very polite. I called first to get an estimate and explanation of services. Once I had the actual services done estimates stayed true. The whole process was very easy and quick.
They did everything they said they would. Unfortunately, my carpets were beyond disgusting. Replacing them asap.
The customer service is always great! I also love that the carpets don’t feel or look soapy and gross after being cleaned, so they don’t pick up as much dirt!!
Always pleased with workmanship and service from Zerorez.
We had numerous spots on our carpet and the products from Zerorez removed the majority of these spots! We are very pleased!
Love that natural ingredients are used in the process - no heavy chemical smell. The tile looks like new and the technician did a great job on the carpet as well. Only issue, and it is minor, is the residue left on some areas of the tile. Had to use the steam mop to get it all up. Overall extremely satisfied.
Great service! Highly recommend!
Easy to schedule, representative showed up on time, and completed the work quickly and professionally and the carpeting looks great. I will use ZeroreZ again!
Branson was very knowledgeable about the process. Carpets came out beautifully. Before there were areas of pet stains and an awful smell of urine. After carpets were cleaned and deodorizer, the odor was gone and carpet looked clean. Have used other cleaners before, however zerorez has been the best!
Smelled fresh! David was great!
The technician was very friendly and thorough.
I am not disappointed, but my wife thought the toilet room of the bathroom was not as clean as the rest of the bath. The price of the job got a little higher than I anticipated and I am not sure that the "sealer" was worth the money, given it was just a few mists from a spray bottle. I will have to see if it lasts.
I have already mentioned zerorez to a couple of neighbors and noted that I was happy with the job on my tile.
By the way, Michael was very professional and friendly. To his credit I had to take a business call at the end of his work and perhaps we were not able to have a proper closeout/inspection - otherwise he was great.
The carpet they cleaned looks brand new! Very professional and very friendly! I would recommend them to everyone.
I like your business model and philosophy. I feel safe having you in my home with my family even if I am not there.
I like the way my carpet felt after. I like the clean smell of my home after the cleaning. I like that there was no strong chemical odor.
Tech was thorough. Had moved as much furniture as possible off the carpet which impeded on his being able to use his long tool where the carpet and tile meet—the tool did not appear to be adjustable. Have about a remaining 15 inch spotted area in living room from beverage drips or spills. Would like to have been given recommendation for best way to clean future drips and spills while tech was here. Have not reviewed my email yet.
I have used your cleaning services on carpet with stains that I thought would not come up and of course you got them up. The latest cleaning was for an area rug which came out looking like new. Also had grout cleaned. Did an excellent job on everything and would call on them again.
Professionalism. I received a call before he came out and actually showed up in the time frame. I felt our time was respected. The tech also explained everything he was going to do. The carpet looks great and I would use them again.
We were very pleased and satisfied with our carpet cleaning. We'll continue to use Zerorez exclusively.
Technician was prompt, friendly and explained things clearly.
products worked. Zerorez delivered services that met our expectations. Your customer representative was here at the stated appointment time. Kevin is afine young man.
Easy,fast,effective and professional
Zerorez has professional, efficient employees.
The person who schedules the cleaning over the telephone as well as the technician that comes to the house are wonderful.
The product leaves rugs looking and smelling great. There is no residue left on the rugs. The rugs feel soft.
Andrew was wonderful. Great job, very professional. Would recommend him to come back again!! Our furniture never looked better!!