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26440 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy who came out went above and beyond to help us out. He spent time working on tough stains and ended up spending a few hours helping us.
Prompt and thorough cleaning.
prompt arrival, efficient work, pleasant manner.
Technicians are professional and care about customer service.
Great service! I am a satisfied customer.
Very happy with the results.
Love your service
The person that cleaned our carpet was fantastic. I believe his name was Dale??
My experience was amazing and the carpet looks SO GOOD! The landlord "had them cleaned" but after you guys came in I was astonished at how MUCH MORE clean it was. Smelled good and not like we were going to be sick. I will use Zerorez again!!
Everyone is very professional & friendly. The services are far superior to other cleaners. I would recommend to anyone looking for deep clean without harsh chemicals or strong fragrances.
First name removed
Your cleaning solution didn't seem to be as effective as others I have has to do my carpets. I will say that the tech was very nice and very professional.
Very professional and was on time that i was able to go rite to work. Grat job.
No difference in results than others we’ve used in the past. I’m not dissatisfied just not overly impressed.
Just great people and super service
Highly recommended
You all did a great job on the carpets.
A Very good job was done by Ben
Service was great from the first phone call. We had an urgent need with a spill on our one month old carpet and the Zerorez folks worked hard to get to us the same day. After cleaning our carpet we can no longer tell there was ever a stain there. We would highly recommend Zerorez.
We rented a couple fans because of a flood in our home. The fans were really nice and worked beautifully!
Floors look like new after not having them cleaned professionally for 8 years!!! They look like new.
Service man is great
Cat urine is still there; also AFTER I booked appt and after several emails quoting $25 for the 2 x 2’ deep pet cleaning, woman on phone said prices had gone up to $35; and she wouldn’t honor the $25 original quote
The best
Clean well. Good staff
Responsive and not expensive.
We were extremely pleased with the carpet cleaning at Mom's house. The carpets are very cleaning and the pile is fluffy again. Thank you for a job well done.
Cost was a little more than anticipated, but otherwise really good. My tech was super helpful
The tile cleaning in our master bathroom looks like it was never cleaned. The grout is still dirty in certain places.
Our technician was on-time, professional & the carpet looks great!
Carpet ended up splotchy. Price was higher than first discussed and at over twice the price of other vendors that I have used in the past, not a good experience.
First time using ZeroRez and I'm Thrilled! I'll never go back to traditional carpet cleaning. Carpets look great- cleaned up more than I had imagined they would - and no spongy wetness!