Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26440 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2019 — Rated 8 out of 10 by J.L. Zerorez Jacksonville
What could we do to improve?

Nice job , thanks

Report a concern   September 6, 2019 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Service was great and technician was very professional.

Report a concern   September 6, 2019 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

Great customer service always. Have used numerous times

Report a concern   September 6, 2019 — Rated 10 out of 10 by Albert Warfield Zerorez Jacksonville
What do you like about our products and services?

Very friendly and professional! Great job!

Report a concern   September 6, 2019 — Rated 10 out of 10 by Katie Speer Zerorez Jacksonville
What do you like about our products and services?

Great service! Ben our tech was so courteous and answered all our questions. Would absolutely recommend Zerorez to anyone needing such services.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Kaitie Gibbs Zerorez Jacksonville
What do you like about our products and services?

Amazing service. Quality work. Exceeded my expectations.

Report a concern   September 6, 2019 — Rated 5 out of 10 by T.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The tech was great! Shower clean was a disappointment. It did not get grout clean like was had hoped.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Diane Koslowski Zerorez Jacksonville
What do you like about our products and services?

Zerorez is a great service. Our service agent did a terrific job. Our carpets look like new again.
this was the third time we had Zerorez out to service our carpets and it won't be the last.

Thanks for a job well done.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Brenda Ollie Zerorez Jacksonville
What do you like about our products and services?

How nice my carpets always look after you clean them and I’ve had some pretty badly stained carpets over the years and you guys always get them clean.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Ron Crandall Zerorez Jacksonville
What do you like about our products and services?

Professional, courteous, expedient, and on time! Zerorez was a pleasure to work with.

Report a concern   September 6, 2019 — Rated 10 out of 10 by G.H. Zerorez Jacksonville
What do you like about our products and services?

I have been using ZeroRez for about 2 years now and had tile cleaned this time. I am very happy with the results. Won't need to be on the floor scrubbing tile for quite a while.

The professionalism of the staff and how diligently they work to get the services completed quickly.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Madeleine Kintz Zerorez Jacksonville
What do you like about our products and services?

We had our area rugs picked up. The two young men who retrieved them for cleaning were knowledgeable and professional, as well as courteous and respectful. When our rugs are returned to us, I expect I will write a positive review, as well, about the cleaning.

Report a concern   September 5, 2019 — Rated 8 out of 10 by R.B. Zerorez Jacksonville
What could we do to improve?

This is the first time I was charged for additional $20 once the technician got there for citrus treatment. I have always received presort treatment without being charged

Report a concern   September 5, 2019 — Rated 10 out of 10 by Shirley Barton Zerorez Jacksonville
What do you like about our products and services?

Very punctual, efficient and did a great job at a great price!

Report a concern   September 5, 2019 — Rated 10 out of 10 by A.T. Zerorez Jacksonville
What do you like about our products and services?

Everything! My floors smell and feel better. The customer service was awesome as well.

Report a concern   September 4, 2019 — Rated 10 out of 10 by W.A. Zerorez Jacksonville
What do you like about our products and services?

Always on-time, thorough, polite, and professional! Zerorez does an outstanding job, time after time. We wouldn't use anyone else!

Thanks

Report a concern   September 3, 2019 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

On time, professional and carpet cleaning was very good

Report a concern   September 2, 2019 — Rated 0 out of 10 by J.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Your van parked on front lawn and killed my beutifull grass will be calling you.

Report a concern   September 2, 2019 — Rated 9 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

You were available on short notice and able to fit us in on a Saturday. Service was prompt and courteous.

Report a concern   September 2, 2019 — Rated 10 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

Zerorez, did a fast quick cleaning that was affordable, professional and extremely smooth. I thank them for their efforts.

Report a concern   September 2, 2019 — Rated 10 out of 10 by Vanessa Acosta Zerorez Jacksonville
What do you like about our products and services?

They were able to accommodate the day and the time that I requested for them to do the job. They did a really good job and keeping the carpet cleaned. I would highly recommend the company.

Report a concern   September 1, 2019 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

The service provider who cleaned my carpets was very knowledgeable and very thorough. He was able to remove some large stains from the carpet and whitened the grout in the bathrooms. The carpet looks almost like new.

Report a concern   August 31, 2019 — Rated 10 out of 10 by J.N. Zerorez Jacksonville
What do you like about our products and services?

Young man had very professional appearance, answered all of wife's questions and carpets look great

Report a concern   August 31, 2019 — Rated 10 out of 10 by Rebekah Howze Zerorez Jacksonville
What do you like about our products and services?

My technician was knowledgable, trustworthy and super nice. He was very careful to not hurt anything in the house with his equipment. He did a very good job!

Report a concern   August 31, 2019 — Rated 10 out of 10 by B.A.A. Zerorez Jacksonville
What do you like about our products and services?

Efficient and reliable

Report a concern   August 31, 2019 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

The service rep was very,pleasant, polite and did a great job.

Report a concern   August 30, 2019 — Rated 10 out of 10 by M.E. Zerorez Jacksonville
What do you like about our products and services?

Fabulous service!

Report a concern   August 30, 2019 — Rated 10 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Carpet and sectional dried quickly.

Report a concern   August 30, 2019 — Rated 10 out of 10 by Helen Williams Zerorez Jacksonville
What do you like about our products and services?

The tech was very professional; he worked efficiently and quickly, doing a great job.

Report a concern   August 30, 2019 — Rated 10 out of 10 by Scott Young Zerorez Jacksonville
What do you like about our products and services?

As always outstanding job! Totally professional job from setting up appointment to service by Andrew. We have used Zerorez for the last four years and will continue in the future.


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