Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26440 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 2, 2019 — Rated 9 out of 10 by B.A. Zerorez Jacksonville
What do you like about our products and services?

Carpets look great
Report a concern   August 2, 2019 — Rated 8 out of 10 by R.P. Zerorez Jacksonville
What could we do to improve?

The guy was professional forgot to call before arriving. Asked if I wanted an area rug cleaned I said yes, we walk the rooms prior and he told me there was a mistake in my charge & added the extra cost.

Report a concern   August 2, 2019 — Rated 10 out of 10 by Raychel Raymer Zerorez Jacksonville
What do you like about our products and services?

Quick, professional, good quality and affordable

Report a concern   August 2, 2019 — Rated 10 out of 10 by Paul and Mary Valliere Zerorez Jacksonville
What do you like about our products and services?

Professional tech, quality of service and very friendly office personnel
Report a concern   August 2, 2019 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Andrew did a fantastic job addressing my concerns (pet stains/odors). He was very professional and the work was completed in a timely manner. This was my first time using your company and I will absolutely use you again.

Report a concern   August 2, 2019 — Rated 10 out of 10 by Mary Blocker Zerorez Jacksonville
What do you like about our products and services?

What I do like about your products and services is You do what you say you are going to do and the price that is quoted is what I like best of all because some other places like (precision carpet) do not stand by their quote.

Thank You Zerorez for being who you are.

Report a concern   August 1, 2019 — Rated 10 out of 10 by K.O. Zerorez Jacksonville
What do you like about our products and services?

Ben was great. Knowledgeable and hard working!
Report a concern   August 1, 2019 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

Branson ourTechnician was on time and called to let us know he was on the way. He was very polite, professional and answered my questions. My carpet looks great!
Report a concern   August 1, 2019 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Great job old my neighbors rugs!
Report a concern   August 1, 2019 — Rated 10 out of 10 by Susan Haas Zerorez Jacksonville
What do you like about our products and services?

Great Service!
Report a concern   August 1, 2019 — Rated 10 out of 10 by Michael Stidham Zerorez Jacksonville
What do you like about our products and services?

Did a great job

Report a concern   August 1, 2019 — Rated 10 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

Great service, professional staff. I love the ease of online booking.

Report a concern   July 31, 2019 — Rated 10 out of 10 by M.L. Zerorez Jacksonville
What do you like about our products and services?

Price was right. Online scheduling was great. Everything went well.
Report a concern   July 31, 2019 — Rated 10 out of 10 by Dorothy Mullins Zerorez Jacksonville
What do you like about our products and services?

Your techs always do a good job and are very cordial. Matt did a great job yesterday!
Report a concern   July 31, 2019 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

The staff you have are always very professional, thoughtful and do a wonderful job. Branson did a wonderful job. Clean, efficient, professional, thoughtful about our home.
Report a concern   July 31, 2019 — Rated 10 out of 10 by Johanna Monroe Zerorez Jacksonville
What do you like about our products and services?

He was great. On time. Professional. And our carpet looks fantastic! Thanks!
Report a concern   July 31, 2019 — Rated 10 out of 10 by Jenny Hardy Zerorez Jacksonville
What do you like about our products and services?

Reliable & friendly!
Report a concern   July 31, 2019 — Rated 9 out of 10 by S.E. Zerorez Jacksonville
What do you like about our products and services?

Very nice employee.
Report a concern   July 31, 2019 — Rated 10 out of 10 by Terri Fitzgerald Zerorez Jacksonville
What do you like about our products and services?

Clean, courteous and do the job well.

Report a concern   July 30, 2019 — Rated 10 out of 10 by Keith Johnson Zerorez Jacksonville
What do you like about our products and services?

First time using this service, I felt it did a pretty good job
Report a concern   July 30, 2019 — Rated 10 out of 10 by L.O. Zerorez Jacksonville
What do you like about our products and services?

Got rid of the stains in my carpet and the technician was very knowledgeable and outstanding to work with!
Report a concern   July 30, 2019 — Rated 5 out of 10 by B.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I need a manager to call me. Several issues to discuss. Property damage and length of service.

Report a concern   July 30, 2019 — Rated 10 out of 10 by Melissa Stone Zerorez Jacksonville
What do you like about our products and services?

Absolutely amazing. Cleaned spots out of my carpet that I didn't think anything could.
Report a concern   July 29, 2019 — Rated 9 out of 10 by G.A. Zerorez Jacksonville
What do you like about our products and services?

While I am pleased with the quality of the cleaning, I was frustrated to be told on the day of my appointment that the hallway wasn't included in the quoted price. I think that should be clearly stated when scheduling appointments and $30 for a very small hallway area seemed excessive.
Report a concern   July 29, 2019 — Rated 10 out of 10 by Mary Hornsby Zerorez Jacksonville
What do you like about our products and services?

We use you for all carpet/floor cleaning! I had to cancel and reschedule and you are so accommodating! Thank you!
Report a concern   July 29, 2019 — Rated 10 out of 10 by B.P. Zerorez Jacksonville
What do you like about our products and services?

Our carpet Tech Mitchell was on time, very professional. I would highly recommend your company to any one looking for your services.

Report a concern   July 29, 2019 — Rated 10 out of 10 by L.E. Zerorez Jacksonville
What do you like about our products and services?

Prompt and courteous technician

Report a concern   July 29, 2019 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Mitch did an excellent job!
Report a concern   July 28, 2019 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Courteous, friendly office staff and technician. The technician explained his plan thoroughly and warned about possible limitations in getting all stains removed. Did a thorough job of cleaning the carpets and was mindful to leave our house in a clean condition. Definitely would recommend to anyone.
Report a concern   July 28, 2019 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Great communication and thorough.

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