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based on 26441 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job!! Very professional and thorough with there work
Great tech and very helpful. Gave good advice, friendly and would certainly recommend him to others.
Spots cleaned up. Carpet looks great
Tech arrived exactly as expected - had called ahead to let me know he could get there sooner which was helpful! Did a great job on all my carpets especially those with pet stains. Explained his process and how the solution worked very clearly. Took pride in his work - showed me his results and gave me clear instructions for post-cleaning. Polite, friendly and efficient. The carpets all look great and don’t look 5 years old - thank you!
Very professional from start to finish. Started with your associate putting covers on his shoes before coming in the house. Finished with him cleaning up every drop, left house looking like I had maid service. I love that you don't use soap, my carpets are white and they are 14 years old and they look new again!!
The slate came out great, however the grout still looks so dirty. He didn’t use any chemicals as he thought it would damage the slate. I wish now he would have as the grout still looks awful
Your technician, Brad, is very good at his job and the carpet always looks good after he cleans it.
Very friendly technician and great quality services.
The young man who delivered our 2 rugs was polite, courteous, helpful, friendly and professional. Our silk dining room rug looks splendid. The Sissel foyer rug had to be returned as it didn’t appear clean enough on the cloth binding. Also there were weird spots on the binding.
Your Tech was very good at he does ans friendly as well he did a GREAT job !!!
Very professional and conscientious tech....he did a fantastic job...our carpets look great !
Easy to schedule, professional technician, and great job!
We LOVE the quality of the work and especially the pet treatment. We've had Zerorez twice and will definitely use them again. In another life my husband owned a carpet cleaning business and even he applauded zerorez on their quality of product. Plus Mitch the tech who was here on his professionalism, personality and attention to detail. We had forgotten to pick up some fragile wood carvings my Dad had made and he made sure they were safe and out of the way. This company is superb as long as they don't change anything.
The carpets look good and smell clean afterwards
We are very happy with how our carpet looks and will definitely use Zerorez in the future!
Service technician did a great job.
The Customer Service rep on the phone and the Service Technician were both very friendly and helpful. The Service Rep also explained the Zerorez process in more detail which helped me to appreciate it more
Quality technicians, the young man did a marvelous job. Will wait to see how the stain guard handles spills. We are satisfied with the service as we have been using Zerorez for years.
My carpets came out great! The technician arrived promptly at his scheduled time. He was very informative in explaining the cleaning process. I would definite use Zerorex again!
Great customer service from the tech that came to the house.
Very professional service!
Great service
All your staff & servicemen are terrific. When I called in the young ladies are helpful, courteous, efficient, flexible & try their best to accommodate our needs.
The owner, David, actually picked up our area rug for cleaning.
Reagan & Alex both came to clean our large home top to bottom. They were so friendly, professional, conscientious & very considerate of our home & furnishings. They worked very hard... quickly but thoroughly. They are terrific young men & we hope you value them, you are lucky to have them in your company.... especially Reagan.
Our home looks so clean & lovely.... thanks so all!
Excellent service
On time, courtesy, gets the job done right the first time.
Timely. Professional
Your tech was amazing!
On time and do a great job.
My couch look like new again. I have a 20 year old couch and it looks like new again. Zerorez has great costumer service. Highly recommend. Thanks again.
Great communication and thorough.