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based on 26440 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are well-trained and courteous. Products used made difficult stains disappear, including rust, pet stains, and blood.
I had a small piece of remnantcarpet in one of the bedroom closets and the gentleman did not remove it before cleaning the closet.
Very fast response, professional job and the finished product turned out great! We’ve used them before and we will use them again! Thank you!!
Zerorez provides excellent cleaning services. I am given a window of 3 hours. They’ve always made it in the first hour. They are thorough and professional. My carpet looks brand new and I have a family of six (4 children)! I have always requested Mr. Dale who is even takes time to converse with my 4 year old twin boys. Zerorez will always be my carpet service provider!
Xavier was a true professional. I couldn't believe how well my grout turned out when I saw it with my own eyes. I was skeptical about the grout, as it was pretty dirty, but Xavier seemed very excited about how it turned out and I was too when I saw how white my grout is now! Carpets look fantastic as well. In and out and on time! Would recommend to anyone!
Clean. Smells fresh. Made carpet look alive again.
carpets came out fine, worker was extremely pleasant and efficient.
Very effective
Love zerorez! Always prompt, courteous and always a job well done. I use them every time I need my carpets cleaned and will continue to do so.
Better clean up afterwards. BTW...your product/employee ruined the marble in my bathroom
On time service and professionalism
nice attitude and professionalism.
A couple spots remained - so that is why this was not a 10
There are spots where the floor was not cleaned effectively and there was a lot of residue left behind, to the point my husband and I had to map.
The professional was very friendly and he explained every step, I am not sure why there were so many spots remaining
Thank you for your service
Service man arrived at hen beginning of the window time; he was polite; explained the process fully and I didn’t know he was in the house.
Great service the technicians took their time were very curtious
Excellent service.
Kevin our technician did an amazing job! He really enjoys his job and it shows.
The tech was knowledgeable, friendly, prompt and he cared about my home. He got dog stains and even Christmas tree sap out of my carpet. A job well done.
How well it cleaned my rug
He did a great job and was very courteous
The tech was very conscientious, on-time and thorough.
The technician did a wonderful job. The carpets looked so much better and smelled good too. All animal smells were gone.
No residue and professional service
Professional, courteous, and knowledgeable - it doesn’t get any better! Our tech, Tanner, commented on an estate sale find that he I believed was Oriental. We found the label and he set me up with a video to explain your specialized process to clean it. We sent it with him for a swim in your pool! Beautiful results and outstanding people!
Techs are always courteous and kind. They do an excellent job and I highly recommend Zerorez!
Amazing Job as usual. I can always count on Zerorez for a fantastic job.
Professional and kind staff and a good result
Our carpet looks incredible! This is a rental we have and the downstairs carpet is five years old and looks almost new again! Mitch did an awesome job. I will need to have our carpets done soon in our own home and will ask for him.
Great job!
Professional employees and courteous.