Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29384 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2020 — Rated 10 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

On time, friendly, good job
Report a concern   December 10, 2020 — Rated 10 out of 10 by Tricia Parson Zerorez Jacksonville
What do you like about our products and services?

We had some VERY bad stains as well as a lot of “traffic area” issues and today our carpet looks SOOOO clean and nice!!!
The service rep was extremely positive and helpful... he was courteous and FAST!!

We will 100% use Zerorez again and will certainly refer others to use their services as well!!
Report a concern   December 10, 2020 — Rated 10 out of 10 by A.F. Zerorez Jacksonville
What do you like about our products and services?

Professionalism thoroughness technical knowledge

Report a concern   December 10, 2020 — Rated 10 out of 10 by Teresa Hill Zerorez Jacksonville
What do you like about our products and services?

I cannot say enough good things about this company. They have always done an outstanding job for me over the past 8 years. But, recently I had some bad pet stains as a result of my dog being ill. James came out and cleaned a couch, chair and rug and did an amazing job. My furniture and carpet look brand new. He was extremely professional, knowledgeable and did an awesome job. Thanks James and ZeroRez!!
Report a concern   December 10, 2020 — Rated 10 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

The guys were great! Professional, courteous, and thorough.

Report a concern   December 10, 2020 — Rated 10 out of 10 by Marilyn Whiddon Zerorez Jacksonville
What do you like about our products and services?

You came on time and the technician was knowledgeable and professional.
Report a concern   December 10, 2020 — Rated 10 out of 10 by Piper Turner Zerorez Jacksonville
What do you like about our products and services?

We love it. The carpet looks great and the spots have disappeared.
Report a concern   December 10, 2020 — Rated 10 out of 10 by Robert Wood Zerorez Jacksonville
What do you like about our products and services?

Kevin was very professional and did a wonderful job
Report a concern   December 10, 2020 — Rated 10 out of 10 by Susan Powell Zerorez Jacksonville
What do you like about our products and services?

The technician that came to my house fully cleaned my carpets and my tile in the kitchen. It was the first time that I had my tile cleaned so you could see a big difference. I would highly recommend for any carpet cleaning or tile cleaning

Report a concern   December 9, 2020 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Rami the technician was great.

Report a concern   December 9, 2020 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional and did a great job.

Report a concern   December 9, 2020 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Great service, Max did a wonderful job! Will you Zerorez every time!
Report a concern   December 9, 2020 — Rated 10 out of 10 by S.A. Zerorez Jacksonville
What do you like about our products and services?

Very professional technician- prompt, friendly & took time to assure we were happy & totally pleased with the results

Report a concern   December 9, 2020 — Rated 10 out of 10 by Kristin McCarthy Zerorez Jacksonville
What do you like about our products and services?

Nick, the technician, was awesome! He called to let me know the exact time he was going to be at the house. He was thorough and explained everything. Extremely kind and professional. The counters look great!

Report a concern   December 9, 2020 — Rated 10 out of 10 by Jenee Woodall Zerorez Jacksonville
What do you like about our products and services?

Your Technician was AWESOME... Very informative and knowledgeable about your products and services. We will most definitely be utilizing you again and will recommend your Team highly for anyone we know looking to clean their carpets...
Report a concern   December 9, 2020 — Rated 10 out of 10 by Peggy Hall Zerorez Jacksonville
What do you like about our products and services?

Generally your techs are very good. I always asked for Brad and now he no longer works there. But you sent Nick, and he was excellent.

Report a concern   December 8, 2020 — Rated 10 out of 10 by Linda Young Zerorez Jacksonville
What do you like about our products and services?

very good at his job
Report a concern   December 8, 2020 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

They did good job !

Report a concern   December 8, 2020 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

Very professional and courteous. Excellent job.

Report a concern   December 8, 2020 — Rated 9 out of 10 by V.T. Zerorez Jacksonville
What do you like about our products and services?

Overall Service
Report a concern   December 8, 2020 — Rated 9 out of 10 by Clarece Johnson Zerorez Jacksonville
What do you like about our products and services?

Carpet and tile cleaning!
Report a concern   December 7, 2020 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Keaton who was the Tech arrived on time discussed the problem areas on the carpet. Wore a mask and respected our health. Took time to do an outstanding cleaning job on troubled areas. Carpet was left clean with a nice fresh smell. Totally professional! When he was finished again asked if there were any additional areas that needed attention. Just outstanding! Would highly recommend!
Report a concern   December 7, 2020 — Rated 10 out of 10 by Christy Harding Zerorez Jacksonville
What do you like about our products and services?

Excellent results, courteous staff, transparent pricing.
Report a concern   December 7, 2020 — Rated 10 out of 10 by Tabitha Williams Zerorez Jacksonville
What do you like about our products and services?

Everything was great

Report a concern   December 7, 2020 — Rated 10 out of 10 by Allen Bowen Zerorez Jacksonville
What do you like about our products and services?

Cassey, our Zerorez technician was very knowledgeable on competitive carpet cleaning processes and how Zerorez is a superior product; and the end product proved his point. Our carpets have never looked better and will are sure to schedule Zerorez for folowwup services. Thanks for the excellent job - Cassey!!

Al & Patty Bowen

Report a concern   December 7, 2020 — Rated 10 out of 10 by Amy Roush Zerorez Jacksonville
What do you like about our products and services?

Technician was very thorough, thoughtful and professional and did a great job. Very pleased with cleaning result as well.
Report a concern   December 6, 2020 — Rated 10 out of 10 by David Gnage Zerorez Jacksonville
What do you like about our products and services?

The products are good and the service very professional.

Report a concern   December 6, 2020 — Rated 10 out of 10 by Shannon Brown Zerorez Jacksonville
What do you like about our products and services?

First and foremost I have to say I love the customer service. James recently cleaned the carpet in 3 bedrooms and a runner. He was very professional and personable. He explained the process of how he was going to do it and the various treatments zerorez offers. He informed me of current specials and was able to answer any additional questions that I had. The carpets look fantastic!
Report a concern   December 6, 2020 — Rated 10 out of 10 by Ashleigh Brew Zerorez Jacksonville
What do you like about our products and services?

Very professional and my carpet looks brand new! Great work was done!

Report a concern   December 6, 2020 — Rated 10 out of 10 by Scott Montgomery Zerorez Jacksonville
What do you like about our products and services?

On time arrival, great cleaning service and professional employees


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