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based on 28811 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had Colton assist us with our cleaning needs this past weekend. He was punctual (arrived early!) and explained the entire process upon arrival. His warm demeanor made it super easy for us to ask any follow-up questions. He had our couch and carpet looking brand new by the time he finished cleaning. Overall, A+ experience. Many thanks, Colton!
the gentleman who did my service was every nice and explain everything to me. I have dogs so ask about the pet spot cleaner and he answer all my questions. after all that, he told me about how long it would take. very nice and helpful.
competent provider, did good job, helpful
Fresh smells clean rugs
I am very satisfied with my experience with the duct cleaning, The service exceeded my expectations and I Highly recommend this service.
Technician was on time and careful to protect our furniture and walls.
Fast and effective cleaning
Raheem was a great tech. He was courteous, professional, and knowledgeable. It’s evident Zerorez trains their techs to take care of customers. Great customer service, always!
Service technician was very polite and efficient. We had some stubborn stains that he successfully removed. The carpets look great!
Scheduling was easy and the service was excellent.
Excellent technician and outstanding service, thank you all.
Good communication
Respect Time
Effective work
Personnel cordial and knowledgable
ZeroRez is always great to deal with and scheduling is easy. They call before they arrive to let you know they are on the way. The service agent did a great job.
Quality service
Staff are always friendly and professional. Carpet service is unique. It even ionizes the air which is a bonus if you have pets and kids. HVAC cleaning service is awesome too.
Show up when they say they'll be here. Professional and friendly.
On time, great work and very polite.
My go to company.
Great service and great price
Before the change over in ownership and policies the company was less NYC ish and were good to deal with, however the service man was very good and remind us of old school. Heb did his job in a very efficient and pleasant manner. He made us aware of various services available to us through his organization. He's a keeper and a very good worker - no BS-he did his job and was very professional. As muliple user of your service, I hope we would get him again.
Ken Last name removed
My floor looked amazing. The staff were very professional. There was no smell afterwards. Very pleased.
We’ve used Zerorez in the past and they did a fantastic job. Our most recent carpet cleaner was well below standard. I knew within the first 24hrs that I needed to call back and take advantage of the guarantee. The cleaning made the carpets look worse than before. Almost like the technician was using dirty recirculated water to clean. I paid for pet odor treatment and it didn’t make a difference at all. That’s an additional $200 wasted. They are scheduled to come back out next week to redo all the carpets, so we’ll see if that makes a difference.
The carpet cleaner did an excellent job Rug looks great
Technician was great-very careful and thorough! I’ve been using ZeroRez for years!
Professional and thorough… excellent cleaning and service
Your service was great and the tech Harrison Smith was Amazing, friendly , professional, kind, and efficient.
Kaz was very professional and efficient.
The grout area in the kitchen. The carpeted areas are not as clean as expected.
professional.courteous,cleaned up after finishing job,knowledgeable
Always friendly and professional. Carpets always look great afterwards and stains are completely removed. Prices are good as well.

Service is always on point and agents very professionals.