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based on 25949 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician arrived on time. Asked me to look over everything before he left to make sure I was happy.
Our technician did a beautiful job.
Service was quick and reliable. They came short notice and did a good job on some pretty dingy carpets. I was impressed and the price beat out most of their competitors.
Cleaned area rug
Kendall was great !!! Great communicator and we love the work he did. Carpets look great!!!!
Friendly fast service. Excellent product.
The “guys” were thorough, pleasant & very helpful. My home floors are thoroughly clean, they took my area rugs to be “washed & cleaned” at the “shop”. I will use them again, & recommend them again.
Outcome, knowledgeable technician, price
The associate, Lou, called before arriving and was right on time. He was professional, careful with our home and did an excellent job in cleaning our four rooms. We thought we might need to replace carpet in one room but not now. Well done, Lou!
Most often, Zerorez provides excellent, reliable service. However, the last two times we had our carpet cleaned by Zerorez, we had to call them back to re-clean streaks in our carpet. While a technician came and corrected the problem and we weren't charged for the additional call, it was inconvenient having to leave everything picked up off of the floor and out of the way.
I used the ductwork cleaning and dryer vent cleaning services. All seemed good.
Zerorez cares about customer satisfaction. An initial service was unsatisfactory and required remediation, which was promptly rendered without charge. The responding technician could not have been more gracious, efficient, and effective. I will use Zerorez again.
Very personal…attention to details…quick response.
Excellent customer service
My technician did a wonderful job. He put a lot of effort into cleaning my carpet in charge
You do a good job.
Staff did a nice job
The floor looks like new! The worker was knowledgeable,polite and a good worker.
Got all the stains and pet odor out of our carpets and we got a 20% discount because we are a repeat customer. Great service.
The technician that came out Feb 3rd did a fantastic job!
Gabriel made my carpets look like brand new again!
ANTHONY WAS GREAT !!!!!!!!
Joshua was very kind, respectful and thorough with the cleaning. He did a great job.
I really like that no soaps are used. My carpet is older and it always looks refreshed when it’s done. The only thing that is a bummer is they were not thorough in corner areas and it is noticeable.
Excellent customer service, very nice reps
The technicians on our job (Jake and Carter) were very professional, knowledgeable, and curteous.
I like that they don’t use harsh chemicals and that they have nice hardworking employees. Gabriel was great!
Made a huge difference in the overall cleanliness of our rugs and couches! Felton was so professional and a huge help!
Jake Poindexter was extremely helpful and efficient when cleaning our air ducts. I told him I have had workers at my house for a month and he had the cleanest van out of anyone. He went beyond all of our expectations and should be recognized for his excellent workmanship. I would recommend everyone ask for Jake when using ZeroRez.
Teddy was very professional and very polite.