What our clients think of us!

The young man was on time, did a great job, very friendly and I would recommend

Good service, friendly staff
Clean rugs!

They were on time and very professional. The two associates that represented zerorez was very knowledgeable, respectful and did the job in a timely manner. Me and my wife are very impressed with how they did the job and we have already recommend them to my next-door neighbor and will be using them in the future.

Zero Rez did a great job cleaning our carpets and furniture. Kaz was awesome!

The technician was knowledgeable and did a thorough cleaning and informed us of every step that he made. He was clean and neat.

Friendly Staff!

The technicians were amazing. They cleaned my sofa back to looking new.

This was my first time using this company for carpet cleaning and I'm very impressed with Kaz,the technician, he worked very hard to get my carpets cleaned! Very courtesy and listened to my concerns and handled them with care!

Josh was wonderful. Timely, communicative, understood our current and future needs, gave recommendation for next cleaning, complimentary... Will definitely use your service and request Josh as our technician again!

I am impressed by the fast drying of the carpet. It does not have that crunch feel after it is dry.

Excellent customer service!!

Thanks to Josh for his professionalism and thoroughness when cleaning several items in my home!

Technician was on time, respectful and did a great job

My carpets dry quickly, smell nice and fresh, and does not feel hard and crunchy after service.

Professional, prompt, easy to book appointments, no hidden fees

The cleaning job completed in my master bedroom was a complete disaster. There are now dark streaks all across my carpet in this bedroom. The other areas that were cleaned look fine, but I am thoroughly disappointed in the job overall because the main area looks worse than it did before!!! I expect service recovery on this issue in the form of a call back to reschedule a recleaning of this area at no charge.

Great service

Very prompt and very good service. The technician gave me good updates on his work.

Great job

Technician was personable and helpful. Easy to schedule service.

Quick and very effective; always a kind and professional representative as well

Glad we got the carpets cleaned. They weren't as dirty this time as last year's cleaning, so the difference wasn't as readily apparent.

Good Job. Very courteous and professional

Easy to schedule and quick service.

Your procedure always leaves my rug and furniture cleaner than any other. There is absolutely no residue or “crunchy” feeing which I have experienced with other companies. And your service people are always very polite.

Prompt, polite, thorough

Tech showed up on time. Was able to remove stain. Was told the chair looks great.

Kendall was professional and thorough.

New to us house so had carpet cleaned very early July - went great. Caleb was fantastic. Changed mind on carpet in one room so replaced that - wanted to have Caleb come back out to clean the new carpet. Zerorez would not waive the minimum for coming back out so added a service we didn’t really need (tile cleaning). Afterward, tile looked bad (splotchy) so I called to see if Caleb could come back out - hoping maybe it was just some residue or something. Scheduled for that Saturday with Caleb - and ended up with a call from a different technician… who ultimately came out bc of scheduling changes. He was unable to do anything to help the tile. So I call Monday to see how we might be able to fix tile - as we didn’t want to do any DIY and make it worse. Talked to Wayne who was very empathetic… but said I’d need to talk to Chris, a manager. Wayne said Chris would give me a call by the end of the week (which was 4 additional business days) … and still no call. Zerorez sure seems to care before getting paid … not so much afterward - even though my tile looks far worse than before the service I didn’t even want. Absolutely will not recommend and profoundly disappointed with your customer service.
And … I still don’t know how to fix my tile!

Arrive when scheduled, polite and efficient