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based on 29649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing work. Communication was great. They turned up and did a great job. Thank you.
Carpets always turn out so clean, no soap buildup and they stay cleaner longer. Service personnel are always courteous, kind and do a great job.
Technicians provided excellent service
Antonio did a great job! Our sofa looks fabulous. He was friendly and professional. He even cleaned the floor before he left. We will recommend Zerorez and use your services again. Thank you, Antonio.
Technicians called to say they were en route an hour before scheduled time, was not ready yet, tried to make it work by having them complete couch first while I finished vacumming/picking up carpet rooms but couch price on estimate was incorrect and they ended up saying it would be 3x as much so didn't have couch cleaned. Then, my husband had to run upstairs to grab one thing while they were cleaning, and after he quickly left their area, they made a negative comment about him before he was even down the stairs. Very impatient/rude/condescending about process/pricing, etc. Colton worse than other person (think maybe he was training and was just following suit??). We will not be using ZeroRez again. Talk crap about your customers all you want, just make sure they are out of earshot first 🙄.
Easy scheduling and great customer service.
The carpet looks unclean
Very satisfied with the outcome of my furniture cleaning!
No soap residue! Service was efficient and did a great job. Appointment was quick ,too!
It was so easy to book. He was on time and did a great job. Great price too.
They are fast and the cleaning is well done. The stall and techs are very nice.
Excellent work. Thorough! Kaz was focused on customer service and outstanding results followed.
Ease of scheduling. Technicians personable and worked the entire time they were here. Efficient, and my carpet and staircase look great!
The non residue on my carpet afterward! Staff is great!
Everything
Quality and convenience for the price!!
Great service and fast response time
Work well done by Harrison
Friendly and knowledgeable staff, great service overall!
Nice service
Harrison did a great job cleaning my carpet and I trust Zerorez as a company that is committed to excellence!
The shower floor tile was not much better unfortunately. The rest was pretty good.
Excellent service. On time. Gabe is an excellent tech. Always is
Technician was very polite and professional. He got out carpet stains that were left there the last time I got it cleaned.
You're doing fine. '8' is a good score from me.
On time good worker
Explanation and cooperation
Excellent carpet cleaning services and Anthony Feliciano did an excellent job.
Thank you so much!
Very thorough cleaning.
Friendly employee
On time
Colton!