- Phone: 904-891-0631
- Visit Website
based on 25949 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jayce was great! Carpet looks and smells wonderful!
The carpet looks like it did before the cleaning. I was so disappointed as I have used you before.
The cleaners are always professional and courteous.
Antonio Hall was amazing!! Very professional and did a perfect job with cleaning my carpet. He communicated very well and was precise and accurate with the timing of my service. I would definitely recommend him to any one!
Prompt, courteous and knowledgeable service by out tech, Joshua.
F.R. was fantastic. Courteous. And did a great job on our carpet.
Friendly staff and effective cleaning
I like that the company is customer focused. From the initial scheduling of the service to the completion of cleaning my carpet, each representative listened to my concerns and needs. The technician (Jacob) took his time to ensure the job was well done. He was polite and explained the process prior to cleaning. The carpet dried within the estimated time-period and it looks great! I will definitely use Zerorez in the future.
The technicians are pleasant and professional and carpets are left clean and soft. T hey dry quicker than other methods and leave no odor. The only downside I would mention to others is that it is more expensive than others but I find the service worth it.
I have used Zerorez several times in the past and have always been satisfied, this time was no different. I am very pleased with the outcome of my services done by Carter. He did a fantastic job. I did end up getting the pet treatment which he recommended after seeing the stains from our new puppy and so glad I did. I did feel his sales approach was a bit much but I also understand that is part of the job. I did end up purchasing the stain remover kit as well.
From the initial call to the end result, I am very pleased. Great customer service and kept me up to date on arrival time.
The technician was on time, friendly and courteous. He took extra care in my home. I liked the protectors he put on corners of walls to prevent damage from the hose. My carpet looked so much better after cleaning, and was completely dry in 8 hours. I will definitely use Zerorez again and will ask for Jaylen!
Always use zerorez, Carter fm Zerorez did an especially good job this time, he was friendly and professional. I was very pleased with his thoroughness
They did a good job
Colton was professional and did a great job cleaning my carpet
The chemicals are not overbearing in smell, the tech was professional and competent, and the price for service was reasonable.
Zerorez was professional from my initial service call to technician, Gabe, cleaning my tile, area rugs and upholstery. We are very pleased with the results and will highly recommend
Technician really did as well as possible, considering the car was 40 years old. My only
complaint is that the price changed and even with 20% off, I paid more than I originally thought. Nice job though
You are always able to get us scheduled in a reasonable amount of time, service men are prompt and helpful, the carpets look great, the recommendations are helpful and it never feels like we are trying to be sold anything that is not appropriate.
We liked our technician Jake. He has a great attitude and explained things to us. The carpets feel so much better when they are cleaned.
Excellent results from my carpet and tile cleaning. Chase did an excellent job.
You do an outstanding job. My floors and area rugs look great.
Very nice job. I am very pleased.
We had a great cleaning experience with both Kendall and Collin. Both were very professional, polite and thorough with their knowledge and experience in the business. We trust and know we will get a great cleaning outcome with Zerorez !
Young man name Josh m did really good. I usually don't care to get my carpets professionally cleaned but after he walked me through the process & I seen the before & afters I may have to reconsider! No more renting cheap stuff because it's a waste of money, I'll rather spend money on good quality cleaning by Zerorez!
Kendall was a rockstar. Sold me in services I didn't know I needed and was very professional.
The efficiency and reliability of your services
Great customer service
Prompt service, friendly, knowledgeable tech, acceptable cleaning results.
Excellent service