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based on 28898 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Agent was on time and did a good job.
They did an amazing job and my carpets look almost brand new!!!
Our tech was great! Highly recommend! Our grout looks like new!
Great Staff
On time arrival
wonderful results
Excellent customer service and performance
I have used you several times. I am a Real Estate Agent and refer you OFTEN to my clients selling or buying a home.
However. I had my rugs cleaned in my personal home on Monday 6/14/2021 and I was not happy with the Technician or the job he performed, especially for what I paid.
He liked to talk a bit much for me and I was trying to work while he was supposed to be cleaning my rugs, 5 in total. He was here approximately 50 minutes., and I think he talked 15 of those minutes. Not thinking I should have paid over $400 for less than an hour??? Family rug still dirty and I pointed that out. He said it was just worn ??? He did advise that they were shag and it would be better to take them back to the shop. I rejected that notion and had him clean here. Rugs are less than 2 years old.
I would like to hear from someone from your company.
The service techs were amazing and they were so professional! They were on time, and worked quickly and the carpet at my Dad's house was white and now it's white again. I cannot believe how well the carpet came out. Great job!
Wonderful, friendly service technician! Our floors turned out amazing with minimal chemicals.
fast awesome great job
Wonderful service. Good cleaning and very professional.
Awesome Job, Great attitude and service from the TECH....
The service was fast and easy. They work was well done
Our technician, Donald P., did a great job and was done in about 90 minutes. The carpets look great and he was very pleasant to deal with. We are very happy with the service.
Our allergy flareups have cut down tremendously! It was noticeable after the service within an hour or two we all felt better!
We are so grateful thank you!
Great service. Agent was very polite and cleaned up very well after himself. Very personable.
Very happy with their services and will use them again!
Dr, Alice Reed
Very thorough and professional service, tech was excellent!
Austin was excellent, as was the service. Clearly a cut above the rest.
Technician Jacob was very nice and professional.
I'm very pleased with the results of my area rugs and sofa/love seat that were cleaned. I would highly recommend your services to my friends.
The tech was thorough with removing stains - great job! However, one recliner I had disconnected the back for thorough cleaning to expose obvious stuff in crevices, he did not disconnect the back on the second one. I had to ask for it to be done. There was lack of attention to detail regarding this. I’m glad I observed the cleaning process to have it done right. Other than that I have only positive remarks.
Great job!
Prompt, professional with attention to detail.
Very nice job cleaning my tile and grout lines.
Professional and on time. Excellent job!
Very thorough, professional, respectful of my home.
The product, the technician, the receptionist. Thn people related to Zerorez and the appointment are great!
I was upsold the bio spray to help with the smell removal. The smell is 0% removed. I had signed up for the pad extraction method and all and I’m not even sure that was part of what was done? In any case this was essentially a waste of a lot of money. If the smell had even been mildly improved I would be thrilled. That is not the case at all. The service person who came out was super nice and knowledgeable seeming. I just wish the actual service was good. Who knows what else was left behind on the carpets.
$500 to service a master shower is way too expensive.
Major was phenomenal! Zerorez products did an amazing job on my carpets and I am 100% satisfied!!! I will use them again in the future.

Prompt, capable people who care about doing a great job