Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26437 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2020 — Rated 10 out of 10 by P.L. Zerorez Jacksonville
What do you like about our products and services?

No residue, courteous technician, clean carpets!!
Report a concern   July 31, 2020 — Rated 10 out of 10 by Kate Ansart Zerorez Jacksonville
What do you like about our products and services?

The technician was very professional, polite and did a great job cleaning our carpets and sofa!

Report a concern   July 31, 2020 — Rated 10 out of 10 by Adriane Terry Zerorez Jacksonville
What do you like about our products and services?

The customer service is top notch and the quality is awsome.
Report a concern   July 31, 2020 — Rated 10 out of 10 by Elizabeth Mangel Zerorez Jacksonville
What do you like about our products and services?

Technician was very professional and knowledgeable.
Report a concern   July 31, 2020 — Rated 8 out of 10 by D.D. Zerorez Jacksonville
What could we do to improve?

You are coming back next week to redo some of the shampooing he did last week
Report a concern   July 31, 2020 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

All cleaning services, tile and carpet have been excellent. Techs are professional and efficient.
Report a concern   July 30, 2020 — Rated 10 out of 10 by B.P. Zerorez Jacksonville
What do you like about our products and services?

Timely professional and polite!
Report a concern   July 30, 2020 — Rated 10 out of 10 by Linda Szyslowski Zerorez Jacksonville
What do you like about our products and services?

Guys were great
Results fabulous
Old carpet
Recent ill dog
Report a concern   July 30, 2020 — Rated 10 out of 10 by L.T. Zerorez Jacksonville
What do you like about our products and services?

Carpets look good, dry time was amazing. Price as quoted.

Report a concern   July 30, 2020 — Rated 10 out of 10 by Julian Cannon Zerorez Jacksonville
What do you like about our products and services?

I have used Zerorez 6 times and they have always came through for me. This time it was for our family. The technician was amazing. They have cleaned 3 of my rentals and I would refer them to family and friends without worrying. Thank you so much.
Julian
Report a concern   July 30, 2020 — Rated 10 out of 10 by Allison Cicero Zerorez Jacksonville
What do you like about our products and services?

Thorough work and floors always feel clean afterwards.

Report a concern   July 30, 2020 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

This was the 2nd time we used Zerorez and we continue to be very happy with their service and the professionalism of their field staff. A great experience all around. Thank you
Report a concern   July 30, 2020 — Rated 10 out of 10 by S.T. Zerorez Jacksonville
What do you like about our products and services?

Service was excellent. Tile floors look new and carpets look good!
Report a concern   July 30, 2020 — Rated 9 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

Services were great. Brad was awesome in explaining all the services and the different discounts/deals that were going on. Did a great job.
Report a concern   July 29, 2020 — Rated 10 out of 10 by Susan Batten Zerorez Jacksonville
What do you like about our products and services?

Servicr
Report a concern   July 29, 2020 — Rated 10 out of 10 by A.C. Zerorez Jacksonville
What do you like about our products and services?

Matthew was very professional in his presentation and explanation of the cleaning products. He did a wonderful job cleaning the carpets. Thanks!
Report a concern   July 29, 2020 — Rated 0 out of 10 by B.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpet was cleaner but that was about it. A lot of stains were still visible. Just unimpressed personally and annoyed cause the girlfriend is irritated as well. Don't even know what you can do.

Report a concern   July 29, 2020 — Rated 9 out of 10 by E.R. Zerorez Jacksonville
What do you like about our products and services?

Fast and well done!

Report a concern   July 28, 2020 — Rated 10 out of 10 by Cindy Crawford Zerorez Jacksonville
What do you like about our products and services?

Service was both competent and courteous.

Report a concern   July 28, 2020 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Great experience. Rugs & stairs look super. Tech Colin was so professional, nice & FAST
Report a concern   July 28, 2020 — Rated 10 out of 10 by L.P. Zerorez Jacksonville
What do you like about our products and services?

Your Service technician was very professional, prompt and thorough. Am happy with my clean carpets and bathroom shower.

Report a concern   July 28, 2020 — Rated 10 out of 10 by Debbie Powers Zerorez Jacksonville
What do you like about our products and services?

Brad & Russell are great technicians, do their job well and it is a pleasure to work with them.
My tile looks like it did the day it was installed!
Report a concern   July 28, 2020 — Rated 10 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

Our carpet is so clean. There were spots I wasn’t sure would come up but they did.
The staff that cleaned our carpet was very professional and nice. We were trying to quickly make copies to get out of the way but your staff told us not to hurry that he would work around us. We appreciate your great company!
Report a concern   July 28, 2020 — Rated 10 out of 10 by Diana Manzano Zerorez Jacksonville
What do you like about our products and services?

Fast, super professional and the carpet smelled great

Report a concern   July 28, 2020 — Rated 10 out of 10 by V.R. Zerorez Jacksonville
What do you like about our products and services?

House feels clean and fresh. Employees are always professional, respectful, thorough, friendly and prompt.

Report a concern   July 28, 2020 — Rated 10 out of 10 by Steve Kelly Zerorez Jacksonville
What do you like about our products and services?

Easy to communicate and schedule with. Friendly staff!
Report a concern   July 28, 2020 — Rated 10 out of 10 by A.J. Zerorez Jacksonville
What do you like about our products and services?

Mitch was amazing! He did a fantanstic job on my hardwood floors, carpet, and tile. Mitch went above and beyond to make my floors shine. I am so grateful to him!
Report a concern   July 28, 2020 — Rated 10 out of 10 by Constantine Davlantes Zerorez Jacksonville
What do you like about our products and services?

Competitive prices, excellent customer service.
Report a concern   July 28, 2020 — Rated 10 out of 10 by Debbie Beals Zerorez Jacksonville
What do you like about our products and services?

Brad was awesome, explained everything and I even needed an additional room done and he was able to complete it as well. He did an excellent job. Very professional
Report a concern   July 28, 2020 — Rated 9 out of 10 by S.C. Zerorez Jacksonville
What do you like about our products and services?

They work!

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