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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I want to thank you for sending someone twice after carpet had been cleaned to make it right. We were not pleased when it was first done, spots and marks still on carpet. It looked no better. Name removed
Quality
My tile floors look awesome!! Wonderful
Job well done!
I like the fact your products clean thoroughly and leave no residue on the carpets. The people hired are friendly and knowledgeable
Your staff is professional and courteous . You product is good and you stand behind your work.
Timely and efficient.
The whole experience from scheduling the technician to come out to the technician completing the job. The scheduling person was very informative on services you offer. The technician was here on time and was knowledgeable about what was able to be done. He was answering questions about what he was going to be doing as we walked through the areas to be cleaned. Thank you for having a great team to work with.
Always friendly; always a good job.
Brad told us that the carpet will dry faster this time and it did. In the past it took several days to dry but this time it dried in a day.
On time service and quality work.
Loved Max!
Prompt & professional
The carpet was a difficult project but they did as good as anyone could do
Crew was great!!!
Professional service delivers what they promise
Excellent, reliable, courteous, professional, knowledgeable and, best of all, made the extra effort.
Our technician, Jeff, did a wonderful job. Rug and furniture look great.
The guy that came out was great, had a question on what he told me.
He asked if I had carpet protection sprayed on the new carpet. He said that the way you clean the carpet takes the protection guard off the carpet.
That makes no sense. So you folks come out clean the carpet and it pulls the scotch guard right off the carpet,and then I have to pay $30 a room to have the scotch guard put back on the carpet.
You should be putting the scotch guard back on for free since your pulling it off to clean???
Why would I call you back for more cleanings if it is going to cost me more to have guard put on and taken off and pay for it to be put back on again?
Pricing was more than was quoted
The service
The technician was absolutely fantastic! He was very professional and explained each process. This was important to me as a first time customer. Perception is everything. Great job on the carpet. I look forward to being a repeat customer. Please tell him I said thank you and job well done!
Max did an amazing job on my carpets. Very professional and would highly recommend.
We appreciate your follow-up visit to address follow-up issue
Our carpets are clean and fresh. The experience was excellent from start to finish.
High quality service and personnel
Professional, and did a fantastic job
Austin was friendly and fast. Could easily see trouble spots in carpet. He was very knowledgeable.
got spots out of the carpet I wasn't able to get myself, and the smell was amazing.
Great service and quick time frame. Great results.
Customer service from Austin was great. Very personable.
Our technician was very hard working, earnest and efficient. He tried hard to get out any stains.