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based on 30186 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Johnathan was fantastic from beginning to end. He arrived promptly, explained the process of carpet and upholstery cleaning, helped me decide what services we needed and cleaned
both our sectionals thoroughly. The sofas look brand new and smell so good. He also cleaned our wool rug and made arrangements for it to be picked up for a deep clean. Johnathan was very professional, pleasant and passionate about his work. He loves Zerorez and it shows.
Always a wonderful job done!
The couch is not fully cleaned. For over a $350 cleaning I expected a more professional job.
I was able to get exactly what I needed, handled by a very professional and courteous young gentleman who made me aware of everything he would be doing and what options I have. Kendall was extremely knowledgeable of every aspect of his position. The best part is that there was no chemical smell at all.
My favorite Zerorez service is the tile and grout cleaning. It's wonderful to see the tile and grout look like new again after Zerorez has cleaned!
Good
Very professional. My technician was great.
Great customer service, friendly and professional staff! Highly recommended!!!
Great service. Very impressed with the technician's knowledge and courtesy.
Please be sure the vehicles "vans" are filled with gas because the cleaning equipment used for the floors are ran using gasoline. The staff who came to clean my carpet stopped in the middle of the job for 40 minutes because he had to call his supervisor who had to bring gas for the staffs truck because his truck ran out of gas and the staff needed gas to complete the job.
Tech was professional and polite, answered my questions.
Jonathan was very professional and kind. He took the time to thoroughly explain to me and showed me during the process how clean our rug and couch were! The finished product looked amazing.
Great service as always! Keeps me coming back every time!
Tech was prompt did a very good job.
We appreciate the professional service and attention to detail. Our Zerorez technician went above and beyond to ensure our satisfaction. We highly recommend Zerorez to anyone needing any of their available cleaning services.
From the first phone call I made to Zerorez when I spoke with Becky I could tell there was something comforting with your company. Becky was so nice and helpful as she took the time to explain everything in detail. Amin and Carter reiterated that great service when they came out and were very polite, courteous and professional. Thank you for the great service!
John
Great service! Thanks Rod.
Carpet and wood floor
Employee was knowledgeable and attentive.
Quality and customer service
On time, very polite, well done.
Great Professional Service by Kendall and Collin.
The technician did a great job on our floors. Thank you for great service at a great price.
The technician was on time, very neat and careful, cleaned well and answered questions. Totally satisfied.
Technician was very nice and informative.
Did an awesome job.
Professional employees, timely appointments, job well done!
My service professional was Rod, and he was very personable, knowledgeable and professional.
Smells good
Kendall was hard working, meticulous, friendly and overall did an excellent job. Very pleased so far.
Products are great service is even better from the first phone call to the day of service. When making the appointment the lady on the phone was very knowledgeable of her services and she explained everything to a t . When our service tech called 20 minutes before arriving he was very respectful on the phone . When he got to our home he was very respectful and he walked us around the house and explained everything he was going to do and did everything he said he was going to do. Great job like always this is our second time using them and I’m sure there will be a third time . I have recommended them to everyone I know for years now and I recommend them to anyone reading this .

That you were able to squeeze me in before Thanksgiving on a short notice.