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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The crew you sent out did a more than fantastic job, I love the micro ban process that wasn’t offered before and felt it was worth the 80 charge, very pleased .
Our technician, Brad, gets a Five Star rating for the great work he did on 4 rooms of carpeting and 3 area rugs in our home earlier this week. Superior customer service and attention to detail. It was a pleasure having him work on our home. Have already recommended Zerorez to several of our neighbors.
Thanks for s great job!
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Your techs are always friendly and personable. They are also well trained.
Professional, courteous and our carpets look great!
Products remove stains on carpet and furniture.
Great service and knowledgeable and friendly technicians ... they were both amazing. Thank you for servicing our house
I had floor tile cleaned in kitchen, laundry room, powder room and foyer. The floors look like new again. Very happy with end result!
The service people are always great! Russel was so accommodating when we had to switch the schedule all around and he waited patiently outside until I got home! He made good suggestions for our furniture and rugs!
Overpriced, and I feel
I was suckered I to paying an extremely high amount for rugs that look the tech less than 5 mins to do. My rug and couch are still stained where spots were missed. Will not use this company again.
Zerorez always does great work on my carpet and tile.
Phone service was good, the technician was on time and did a good job.
Great service. Quick and Prompt. Thanks!
Keaton was very professional and friendly and he did an awesome job
Very professional. Great job. Very impressed with technician. He was very friendly, he informed of everything he was doing.
I had the most amazing experience getting my rug and couch cleaned. The guy that they sent was so knowledgeable on all the different products and ways to service the furniture. He was so kind and did such a fabulous job. I have used many companies in the past and this was by far the best experience I have ever had. My couch looks brand new. I sent out my rug to be cleaned and can’t wait for it to come back. I will definitely use this company again. And I hope I have the same service professional too!!
CUSTOMER SERVICE AND CLEAN CARPETS AND FURNITURE
Fresh and clean
Your tech was very informative and and knowledgeable about his work. He also wore foot protector and laid down towels so that you could still walk the floor when necessary. He did an awesome job.
Easy to plan and schedule. Personnel are prompt and take time to explain the work.
The technician was great very good and very polite and friendly was very happy with his work.
Carpet came out looking like new. The tech knew his stuff and was a pleasure to work with. Will recommend Zerorez without hesitation.
Service was excellent!
The guys were great, did a great job!
Brad did a fabulous job cleaning our carpets. He treated the stains first and then continued with the cleaning process. My carpets look like new!!! I recommend Zeroez to everyone needing their carpets cleaned.
Thorough job by very nice technician
A better pre-treatment product would be great. I still have the bad stains I had before the cleaning.
Austin was extremely honest, polite, took time to explain the process fully and gave us options to consider.
No soap residue and consistently quality work.
Zerorex did a great job cleaning my carpet. The technician was courteous and friendly
Personalized service, technicians are very personable and knowledgeable in their field.