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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The person that came to my house was very professional. He did a great job and was very respectful of my home and family. Thank you!
Easy to make an appointment, speedy and professional response, courteous and competent staff.
The carpets are the cleanest they have ever been...
It gave my carpets a longer life...
Very professional service. On time, explained the process, and great results!
Good price for fast, thorough service. My 19 year old grout looks great. My nearly 10 year old granite countertops sparkle again. So many surfaces cleaned with no chemicals. Convenient way to have sealer applied on my tile and granite also.
Service was great! Technician was very professional and did a great job! Would recommend to a friend.
Consistent and Reliable!
Unfortunately, I had to add a room but technically did not get an extra room cleaned due to sq ft to get a better deal, service was pretty good, technician was great!
Professionalism
Friendliness
Courtesy
Prompt, courteous and a well done job
Consistent service and good quality products
The technician, Russell, did a great job on our carpet and tile. The grout came out so clean!
I thought the grout would look better. In some areas it looks good and other areas it looks the same as before cleaning.
Just disappointed in the grout cleaning.
The technician did a very good job and was very professional.
They do a great job.
I have my company’s carpet cleaned twice a year for the last 20 years. This is my first time using Zerorez. By far the best results I’ve ever seen. They removed stains that have been there for 10+ years. Zerorez is the best in the business!
Zerorez (Loren Baez) did a great job for us. He called in advance, showed up on time, communicated clearly regarding changes I asked for in the scope of the work, and most importantly got the tiles and carpets clean! Thank you!
Austin did a great job! My furniture looks brand new! Very pleased with the service.
I really taught the stains in the carpet and furniture wouldn't come out,but yall did a great job
Prompt, professional and great value. We could tell a big difference in our carpet and tile.
After a tenant moved out if townhouse and left the rugs, tile floors, and grout an absolute disaster we were distraught. I heard the zerorez commercials and decided to give them a try. The technician was super knowledgeable, profesional, and courteous. He kept us up to date through the entire job, and the end result was just amazing...everything looked almost new!
The very expensive wing chair you cleaned looks awful. There are water stains all over it now. You can come back and fix it.
Very polite and professional.explains what you have requested to be done to verify.doesnt waste time cleans up after their equipment is put away.very prompt and efficient great company
Great customer service
My carpet looks great and my house smells fresh and clean.
Tech was very friendly and professional.
Great job!
Thorough, effective, courteous!
Gentleman who cleaned our carpets was very knowledgeable and personable. He did an exceptional job
Always have done a good job.
The young man was efficient, friendly, and even helped me bring my chair into the house. When he left he said y’all would be happy to come back if there was a problem. The cost for the cleaning was well-worth what I paid. If ever I need such services again, I will most definitely contact you.
Technician treated carpets with pet solution. Did a great job.
The carpets were not cleaned to my satisfaction , it is very difficult to know on the day of cleaning.
My living area carpet is very disappointing, I'm not happy.
Have been trying not to complain but I truly am disapointed.