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based on 30186 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time, responsive, and made old carpets look new
quality results, professional employees
It was very easy to schedule online, and the person who came was great! His name was Dontae.
There are several things that I like:
1) Communication was great. Excellent pre service follow up and excellent communication from the technician on the day of the appointment
2) The service was performed when it was scheduled and was done in a timely and efficient manner
3) The technician was friendly, courteous and professional
4) I am a repeat customer and the results are far better than other companies that I've used
I was scheduled to have 6 dining chairs and 4 kitchen chairs cleaned. Unfortunately the dining chairs were not able to be clean because you use water. I was disappointed that there wasn't another way to remove the pollen that had built up into the fabric.
The kitchen were cleaned.
Young man was very conscientious in doing a good job and spent time with the spots that needed extra care thanks to Bryson,Brian, Not sure I have the correct name
You guys are great, every time... Doesn't matter which tech shows up... Always professional and you have our business going forward. Thank you!
I bought a home with Air quality so bad we couldn't sleep there. The previous owners had 2 big dogs they didn't clean up after. The hair and gunk in the air vents was repugnant. Zero Rez showed up to save the day. They were prompt, courteous and efficient. Our technician was very knowlwedgable. Most importantly, now we can breathe. Thank you Zero Rez!!!
Good cleaning, professional and courteous staff
Professional technicians
Prompt service, personable and knowledgeable tech, fair price.
Fast and inexpensive
Our floor looks almost like it did the day the tile was installed! Don did an excellent job.
Timeliness, friendly helpful associates
Your employee was great and did a really good job
Lou did an awesome job with carpet cleaning and tile cleaning. My carpet was in bad shape and it is 100% better. The tile grout was back to normal color. I can not say enough positives about how well everything came out. Lou was very kind and very professional
I had an issue the first go around but you guys stepped up and came back out and fixed it. I would definitely use you again.
The technicians are professional and do a great job. The process is quick and the carpet isn’t saturated all day like other rug cleaning companies.
You wonderful techs that clean the carpet and have such a professional disposition and kind attitude. Give my guy a raise!!!
Everything was thoroughly cleaned. Luis was very meticulous and very courteous.
Everything
Knowledgeable technicians and product works very well
Zero rez were quick, professional, and affordable. They did a great job.
Good work very satisfied.
Rod was very professional and did a great job with our service. Will likely have him back to clean/seal our tile grout, and have Zerorez clean our carpets in the future!
All the technicians that came to my house were very professional and respectful. They answered all my questions. They were also on time.
Your technician, Rod, was prompt (in fact he called to ask if he could come 15 minutes early for an 11am appointment), efficient, friendly, and informative. He is a plus to your organization.
My only concern is drying time. That did take longer than we expected and didn't feel comfortable to put our home back in order until the following day.
Friendly service and professional cleaning!
Expedience
Professionalism
A job well done
the two men did a very good job for us.