Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26437 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 22, 2020 — Rated 10 out of 10 by Scott King Zerorez Jacksonville
What do you like about our products and services?

Zerorez always does a great job for all of the different areas we have cleaned in our restaurant and banquet rooms. Friendly professional staff and a pleasure to work with. I would highly recommend their services.

Scott King
Bluefish restaurant and Oyster Bar

Report a concern   October 22, 2020 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

Brad was very professional and provided excellent service

Report a concern   October 22, 2020 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Everything went smoothly and was done professionally

Report a concern   October 22, 2020 — Rated 10 out of 10 by C.N. Zerorez Jacksonville
What do you like about our products and services?

Pleasant employees, thorough cleaning and decent pricing.

Report a concern   October 22, 2020 — Rated 10 out of 10 by David Osteen Zerorez Jacksonville
What do you like about our products and services?

We really appreciate the quality young men that you hire and send to peoples homes. Also we enjoy the care they take and doing their job, and especially we appreciate how well your products clean: carpet upholstery and leather.
We are very pleased with your last appointment. Both gentlemen did an excellent job. However, Dale was really outstanding!

Report a concern   October 22, 2020 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

No smell and considerate of furniture

Report a concern   October 22, 2020 — Rated 10 out of 10 by Leona Sheddan Zerorez Jacksonville
What do you like about our products and services?

Quality and professionalism of technician.

Report a concern   October 21, 2020 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

All of the information the two guys shared with me about what they were doing and and why.

Report a concern   October 21, 2020 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

We had all of our carpets cleaned recently before we moved into our new home because the prior home owners had a cat and my family is allergic to them. We had Brad and he did a wonderful job and he was very helpful and professional! We highly recommend Zerorez! We love that they use safe and chemical free products!

Report a concern   October 21, 2020 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Chemical free rug cleaning

Report a concern   October 21, 2020 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Nice service technician, he was on time and did a good job explaining the process.

Report a concern   October 20, 2020 — Rated 10 out of 10 by Mary Anne Johnson Zerorez Jacksonville
What do you like about our products and services?

Carpeting looks great.

Report a concern   October 20, 2020 — Rated 10 out of 10 by Robert Pike Zerorez Jacksonville
What do you like about our products and services?

We had the carpet cleaned in 4 rooms , with the living area being the dirtiest of all. They all came out looking brand new and we also had the pet stain and Scotch Guard treatment in the living area. the service technician, Matthew, arrived promptly, as scheduled, and was very professional and knowledgeable. He offered recommendations and also advised on maintenance after the services were performed. We are glad that we chose ZEROREZ for the services that we required. I would recommend to anyone who may be curious and we will continue to use in the future.

Thank you ZEROREZ!

Report a concern   October 19, 2020 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Service is good & priced fairly. All techs are promp, professional, and polite, I love being their customer

Report a concern   October 19, 2020 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Very professional and ensured I was pleased with work before the tech left.

Report a concern   October 19, 2020 — Rated 10 out of 10 by A.T. Zerorez Jacksonville
What do you like about our products and services?

Casey was prompt, on time, and everything was cleaner than I expected when he left. I would definitely recommend.

Report a concern   October 19, 2020 — Rated 10 out of 10 by M.J. Zerorez Jacksonville
What do you like about our products and services?

On Saturday you sent the nicest and hardest working person to us. He did a remarkable job with our carpets and we are so pleased with how good they now look.

He also very nicely mentioned other services you have which I really appreciated.

Report a concern   October 19, 2020 — Rated 9 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

On time and good price.

Report a concern   October 18, 2020 — Rated 10 out of 10 by C.A. Zerorez Jacksonville
What do you like about our products and services?

Good carpet cleaning

Report a concern   October 18, 2020 — Rated 0 out of 10 by T.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I was left with yellow streaks on my carpet in the hallway where I had a “treatment” done for high traffic area and when I called back to have someone come back out, the guy came and redid the area but the stains remain and he told us that the stains were there, which they were not and he has the photos to prove it. So now I have yellow streaks that are stains in my hallway between the bedrooms on the 2nd floor. Not happy at all, especially since he blamed me for the floors being like that when the pictures prove otherwise.

Report a concern   October 18, 2020 — Rated 10 out of 10 by Dennis Wilson Zerorez Jacksonville
What do you like about our products and services?

Very professional and great job

Report a concern   October 18, 2020 — Rated 10 out of 10 by Koko Head Zerorez Jacksonville
What do you like about our products and services?

On time. Great value. Excellent work.

Report a concern   October 18, 2020 — Rated 10 out of 10 by Kim Smith Zerorez Jacksonville
What do you like about our products and services?

You guys always do a great job and very nice courteous staff! Setting the appointment was easy for both my son’s home and my home but the scheduling seemed to get mixed up but we got through it.
Everything looks wonderful! Thank you!

Report a concern   October 18, 2020 — Rated 10 out of 10 by Cherie Brennan Zerorez Jacksonville
What do you like about our products and services?

Kevin was wonderful and meticulous. Friendly and vdry hsrdeorking and careful. It was great!

Report a concern   October 17, 2020 — Rated 10 out of 10 by Nancy Wolf Zerorez Jacksonville
What do you like about our products and services?

The products did a good job cleaning and removing odors. Also, the technicians, Nick and Kendall, were personable and professional. We were very happy with your service and would refer your company to friends.

Report a concern   October 17, 2020 — Rated 10 out of 10 by Kay Manly Zerorez Jacksonville
What do you like about our products and services?

Zerorez treated me with respect. They performed as advertised and I am impressed. Jeff, our tech, took time to do a complete cleaning so our carpet looked almost new. I will be a repeat customer.

Report a concern   October 17, 2020 — Rated 10 out of 10 by P.P. Zerorez Jacksonville
What do you like about our products and services?

The job gets done very well, but more than that the employees are phenomenal.

Report a concern   October 17, 2020 — Rated 5 out of 10 by B.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Shoe covers should be worn at all times when walking on carpet and should be taken off when going outside and put back on when re-entering the home. Shoes shouldn't be uncovered during cleaning. It defeats the purpose of cleaning for if your dirty shoes are tracking additional dirt through the house. I'll have to have my carpet re-cleaned to feel that it's clean again.

Report a concern   October 17, 2020 — Rated 10 out of 10 by T.B. Zerorez Jacksonville
What do you like about our products and services?

Collin, very neat, and good carpet person.

Report a concern   October 17, 2020 — Rated 10 out of 10 by D.S. Zerorez Jacksonville
What do you like about our products and services?

Max was prompt and easy to communicate with. Did a great job.


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