- Phone: 904-891-0631
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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional staff, on time, great customer service
The young man who cleaned our carpets was very efficient, pleasant and fast.
I would recommend you any time
Name removed
Can’t think of anything right now
Russel was great. Did a super job. We will use your services again.
Your Tec did a great job. I have already recommended your company to several people in the Fernandina Beach area.
The 2 young men who provided service were excellent. Very courteous and explained your
cleaning system. Did a wonderful job.
The technician who came to do the work of cleaning our carpets was very helpful, professional and did a good job. The carpets came out well.
More thorough around corners.
Thorough, professional, courtesy
Professional & corteous
Kevin did a great job. He was very polite and courteous.
We had some really bad stains this time from a new puppy and you were able to remove all of them. We were very pleased in the service and the timely manner in which it was taken care of. Thank you!
Staff, service, always job well done!
Easy ton schedule. Quick response. No hidden costs. Flexible scheduling
We had a great experience with Zerorez! The initial person that I spoke with was friendly and helpful. She explained how pricing worked and informed me of the specials that they were running. I was reminded via text message about our upcoming appointment. Our technician (Russell) was punctual and called prior to his arrival. He was kind and professional. He offered additional services without being pushy and completed the work quickly and efficiently. We loved the results and will use Zerorez again! Thanks to everyone!
Your in office and in home service staff are extremely professional. No job begins until the total cost is known for each service you provide. The bill is extremely detailed and provides a complete accounting of all discounts and specials applied. The cost is a fraction of traditional steam cleaning with protective coatings optional to you for a small additional cost. The in home staff takes the ultimate care of furniture, flooring, kids toys and wear Protective shoe coverings and masks at all times. The cleaning and treatment of pet areas, high traffic areas and tile floors is thorough, complete and remarkable. Tile floors are completely dried before the technician leaves your home. If something, (like linen fabric) is too badly stained, they will tell you beforehand approximately what the cleaning may remove or not and let you decide if you want them to proceed with the cleaning. This company and service is exceptional, their staff is courteous, professional and does not try to up-sell or allow you to buy needless services when the conditions do not warrant it ( unless you want them anyway). I have used Zerorez at two homes one 2980 sq. ft. and one at 4660 sq. ft. with multiple surfaces and upholstery and I will continue to use and recommend them.
Great service and product.
Quick and easy cleaning.
He was fast and listened to what we were concerned about.
Great job. Very loved service.
The best service and results. The carpet was dried really quick. Will definitely use again!!
Zero Rez are the ultimate professionals. They are super helpful on the phone with scheduling, thorough with the cleaning and need, and they send quality/kind technicians. I can’t say enough good things about my recent experience with them.
The people are courteous explain what they are going to do they protected the corners of my home from the hose with bumpers. The floors look great and it did not take long for them to do. Will use again.
Outstanding, professional service! Would highly recommend Zerorez!
Great results on 20 yest old tile
Great service and great results!
The tech was fantastic. We had a flooded house due to a pipe burst and the tile floors look great.
tech was very good and knew his job.
This is the 2nd year that I have used THIS Zerorez. Easy to schedule, reminders to follow,
phone call before arrival and very courteous worker.
Job well done & my carpet looks good.
Very careful not to mark up walls and NO water spots on my wooden floor.
Thank you for the great service. Highly recommend.
Professional, thorough and quick.