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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez never lets me down! My carpets look brand new again thanks to Russell who did a phenomenal job! He encouraged us to add on the carpet protector to make our carpets last longer and I am glad we did. Although we didn’t add it this time he let us know about the tile and grout service for our bathrooms. Thanks!
Loved our technician! Great job. Already recommended your company to friends
Brad was awesome!
I could tell the technician (Jeff) wanted to do a good job. He took his time pretreating and treating additionally as he was cleaning. My carpet was very soiled and it looked so much better when he was done.
customer service , promptness
Fantastic job. Our carpet looks like new!
Our tile has never been this clean before Zerorez.
Very well pleased with products and technicians!
The young me who did the work were knowledgeable and efficient
Used previously
We recently took advantage of your 3 rooms for $99. The technician was prompt and very courteous. Our carpets were quite dirty, but in about one hour all were clean again! We have used Zerorez a couple of times in the past, and have been very pleased with the long-lasting results.
Every time we have used your service our rugs looked brand new again. I can't say enough about the products you use or the people that come out to the house. We had Nick & Kendall this time and they were wonderful. Very personable and informative about your other services such as clean grout between tile. We opted to try it and was utterly amazed at the difference. The tile in our kitchen and master bath came back to the brand new look when it was first put in. Keep up the good work. I would give Nick & Kendall a perfect 10!!!
Your tech was a nice young man and was very professional and accommodating to our needs we would definitely use Zerorez again. We may ask for Max to be our technician for that service that’s how much we liked him .
The service was exceptional. The pricing was high.
You were to remove Odor and didn't
Quick fast friendly and clean! The tech did a good job. Set clear expectations and kept me informed through the process.
Matthew was fantastic! attention to detail, Matt must be the owner of the company! I will be requesting Matthew on my next service.
Friendly, professional, quality work
The best ever!!
Thank you for your service easy fast friendly. Thanks Zerorez
Everything
Not using soap and chemicals (too much). Technician was very thorough and concerned about satisfaction.
Good product, good service
I am very happy you stand behind your service and take action to correct any issues with service to insure customer satisfaction.
Prompt quick and clean!
Quality job and professional customer service
Great service
We have been repeat customers but this time the truck came and young man was not prepared with protection for the walls... wasted time!!! He should have checked his truck to ensure all supplies needed were i. There before leaving his ship and coming to the job!!
I might try one more time in about 6 mos but we will see! I wasted a lot of time waiting for him to be rescued by a coworker and had to cancell lunch with a sick friend . Thank you
Great job. Friendly service
Professional and effective and fast
They understand about Customer Service
Professional service ...very pleased with the results...service techs are friendly and courteous.
My carpets and tile looked like new after Zerorez finished cleaning them.