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based on 25930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Satisfaction quality
The technician was fantastic and because of him we will recommend Zerorez and him directly.
The techs I worked with for AC Duct cleaning and carpet cleaning were fantastic!
Professional and great job!
Service was great
When Kendall arrived he was very professional and explained thoroughly what service he was providing. He also explained what other services that he was able to provide. He did a excellent job of cleaning the carpet. The best cleaning that I have had done professionally. The carpet looks great and I highly recommend your service.
Had excellent service on my tile floors. Will do it again later in the fall
He did an exceptional job on our carpets.
When he left our house he backed up into our yard and left a very deep rut at least 6 feet long and it made a mess of our driveway since the yard was very wet.
Need to learn how to properly back out of driveways.
I am a repeat customer and always enjoy my clean home after Zerorez has cleaned all the carpets. The service techs are always friendly and professional and do an exceptional job! I had 5 rooms cleaned this time around and Gabriel took his time and was very thorough in cleaning every room. I do a lot of prep work before Zerorez arrives to make it easier for the tech and for myself to know that every area has been cleaned. I will continue to use Zerorez for my cleaning needs.
I had my carpet and vinyl floors cleaned and Colton , who was in charge , did a superb job .
Hiuse cleaned fresh and customer very happy.
The tech was great. He had perfect communication and recommendations.
I have used you for years and you service has always been top notch.
This year, I had some stains that didn't come out. In particular, I had a coffee stain that didn't really come out of the carpet. Don't know if that is a particularly difficult stain to remove or if with a little more work, more of the stain could have come out.
I see little to no difference at all from what my couch looked like prior to your service as opposed to after your service.
Hook up Street vacuum at air handler.
Awesome ! Already replied 2/20/24.
Colton Bassett was great - very efficient and friendly.
The two techs that serviced our condos were superb!
Arrived early, easy to work with.Gave an estimate before starting the the job.
Fair Pricing, great job, completed the services on time and agent was professional and friendly. We will use you again.
Tyler was very professional and did a wonderful job cleaning the carpet
I have been pleased with the results of the carpet cleaning Zerorez has performed for me over the years. It's technicians consistently have been both friendly and professional.
The technician was very helpful and kind to deal with. Kept me updated the whole time he was on site at 12722 Costas Way.
The guy who came out was great and personable. I was not present for the floor cleaning and sealing, but came at the end of the job. The floors and carpet were definitely cleaned, however I'm extremely skeptical all the grout was sealed, considering the method he showed me, with the time he was here. I was expecting it to take an entire day, which I was told over the phone and he was only here 3 1/2 hours. I can tell when the grout gets wet that the grout wasn't sealed. I'm not sure I got everything I paid for...
Prompt, efficient, thorough, dries fast, very clean!!! We loved Gabe. He did a marvelous job.
Technician was fast, efficient, and friendly. Great job!
Jaylen the Rep that came and cleaned my carpet was very professional and fast. The carpet turned out better than expected. This is the second year I've used the company and I am pretty sure I will next year. He also recommended you for my ac and dryer vent cleaning in which i will be looking into.
Cleaning of carpet
Fast, on time, great work
Rugs look worse than they did prior to cleaning.
I want them re-cleaned w/o charge ASAP. Not by the technician who tried to clean them on 2/10/24. I have been a client for many years. Request a Supervisor Inspection PRIOR to recleaning.
Prompt arrival.
Courteous young man.
Did a good job