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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service and tile looks great.
Everything was great from communication with scheduling, to showing up on time, to pricing to the work done. Just overall an excellent experience
As soon as the rugs dried, the stains came back at 2/3 the original darkness. I don’t think enough cleaning solution was applied and allowed to soak in and do it’s work. He finished three rooms in less than an hour.
He was very punctual and professional will be using this service again ‼️
Excellent customer service & great results.
your tech Ramiro jaenz came to my house Friday was very polite and very professional did a great job on the areas I need clean guys like that you take care and keep him on your payroll please let it been know to the powers in control thanks again for a great job
Extremely friendly explained the process well was in out quick and did a wonderful job on my carpets.
The carpets look and smell brand new! Our service tech, Ammom, was very knowledgeable and professional! Will only use Zerorez from now on! Thanks Zerorez!!
Everything
On time and very professional
Very courteous and knowledgeable
Always polite and professional from the first phone call to the tech you send out. Always on time and always do a great job @ a reasonable rate :)
Prompt and professional service. Russell did a great job cleaning our carpets.
Friendly worker's who are knowledgeable about the industry & willing to explain what they are doing.
Fair prices. Very professional staff.
Excellent service. Really went above and beyond helping us clean up after a sick dog!
Quick service at a fair price. Technician was knowledgeable and friendly.
Excellent service.
Polite and personable technician.
Works better than other carpet cleaners
Did a great job on my carpets. They smell and look great!! Also, the Technician was so nice and respectful he did a great job.
I was very happy with the job Nick did cleaning my sofa and two chairs. I would definitely recommend Zerorez.
My carpets stay clean longer with your process, and your employees are always pleasant and polite.
The gentleman who did the work was amazing. Friendly, kind, helpful and seemed very experienced. Best customer service in years..
Absolutely love this process, it has improved over the years . The device used to get out all the worn in dirt and hair really impressed me when I saw all the mess that came out. Never thought all my spots from my little dog would have been removed but they were by using the spot remover and spray. My carpet now stands up like new carpet, looks great and smells are gone. Thank you Dale Taylor. You are so knowledgeable, well trained, believe in this process, friendly, and have your procedure perfected from the time you come in until the time you leave. I will be calling you next time as well. Thank you.
Expert and courteous service people. Thanks!
Satisfactory results overall.
Prompt and thorough
Great job cleaning the floors
Technician Collin was knowledgeable and polite and efficient and organized and worked very cleanly. He did an excellent job. I am extremely satisfied and I will be a returning customer.
Your cleaning agent was very knowledgeable and courteous. Cleaning results were very good.