Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29379 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Kendal Schroeder was my technician and he was great!! He explained everything thoroughly and answered all my questions. I will surely call on him again.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Pat Conway Zerorez Jacksonville
What do you like about our products and services?

Great.

Report a concern   May 11, 2022 — Rated 7 out of 10 by E.P. Zerorez Jacksonville
What could we do to improve?

Take their time more tired of rush jobs

Report a concern   May 11, 2022 — Rated 10 out of 10 by P.L. Zerorez Jacksonville
What do you like about our products and services?

Jemoine was meticulous, polite and a pleasure to work with. He made sure our floors were clean and he did so while there was complete chaos at our house. We had other cleaning companies here at the same time and he worked around them, but reminded them to watch the floor! He is very proud of his work. Thanks Zerorez and Jemoine!

Report a concern   May 11, 2022 — Rated 10 out of 10 by Jim Carpenter Zerorez Jacksonville
What do you like about our products and services?

On time, neat, courteous and did a great job of cleaning our floors.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Kelly Singer Zerorez Jacksonville
What do you like about our products and services?

The customer service was amazing. Our technician was amazing. He was very informative and explained exactly what he was doing. Carpets look fantastic and smells great too

Report a concern   May 11, 2022 — Rated 10 out of 10 by Shannon Crews Zerorez Jacksonville
What do you like about our products and services?

The Kendall was very knowledgeable and helpful. Everything was done very professionally! GREAT job Kendall!

Report a concern   May 11, 2022 — Rated 10 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Was already familiar with Zerorez, previous customer when living in the Atlanta area. I love that the carpet isn't soaking wet after being cleaned.

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Excellent work!

Report a concern   May 11, 2022 — Rated 10 out of 10 by Penny Kahn Zerorez Jacksonville
What do you like about our products and services?

Your tech did an excellent job cleaning our white sofa. It looks almost brand new again!

Report a concern   May 11, 2022 — Rated 10 out of 10 by A.C. Zerorez Jacksonville
What do you like about our products and services?

I was very pleased with my results. Technician was great!!! Carpet has taken a little beating from wear and tear but came out wonderful but the tile cleaning… I was thrilled !

Report a concern   May 11, 2022 — Rated 10 out of 10 by F.R. Zerorez Jacksonville
What do you like about our products and services?

Done well.

Report a concern   May 11, 2022 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

What you proimise to do that is what you do and done wll

Report a concern   May 10, 2022 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

The technician showed upon time. He was courteous and did a wonderful job.

Report a concern   May 10, 2022 — Rated 7 out of 10 by M.C. Zerorez Jacksonville
What could we do to improve?

Carpets looked INCREDIBLE! Tile grout was inconsistent… majority of it looked great but there were many spots that weren’t nearly as clean as spots right near them (not related to high vs low traffic)

Report a concern   May 10, 2022 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Quality work and efficient

Report a concern   May 10, 2022 — Rated 10 out of 10 by D.L. Zerorez Jacksonville
What do you like about our products and services?

He was very professional, did a great job and answered all my questions

Report a concern   May 9, 2022 — Rated 2 out of 10 by S.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I am disappointed that he did not spend more time on a few of the obvious dirty spots both on the stairs and in the bedroom.
Is there someone besides Morgan that can come out and clean the spots better?

Report a concern   May 9, 2022 — Rated 10 out of 10 by Virginia Griffin Zerorez Jacksonville
What do you like about our products and services?

The workers are very professional, and they WORK! Hard! No odor or residue, and the carpet dries quickly.

Report a concern   May 9, 2022 — Rated 0 out of 10 by G.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Rug was burnt and turned brown in areas nowhere near the original stain. The rug when from having a 5in food stain to now being completely destroyed

Report a concern   May 8, 2022 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

The technician was very friendly and knowledgeable. I was very happy with the end result.

Report a concern   May 8, 2022 — Rated 10 out of 10 by James Dennis Zerorez Jacksonville
What do you like about our products and services?

They were spectacular and very polite

Report a concern   May 8, 2022 — Rated 10 out of 10 by L.Z. Zerorez Jacksonville
What do you like about our products and services?

They always do a great job

Report a concern   May 8, 2022 — Rated 5 out of 10 by E.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Now that I have time to respond, the tech that came to my house was very friendly and helpful. The service that he did was a rush job, my hallway is not large/big at all. There are stains in the carpet in the hallway that I might have to get out myself. Would I recommend the company or use the company again, I would say no.

Report a concern   May 8, 2022 — Rated 10 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Prompt, professional, and curteous.

Report a concern   May 8, 2022 — Rated 10 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

Very Respectful and my carpets look amazing

Report a concern   May 7, 2022 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Kendall was great. Explained everything in detail answered my questions and did a wonderful job.

Report a concern   May 7, 2022 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Rod was a very knowledgeable and courtious representative of you company. He stuck to his work and did a great job...sincerely, First name removed & Nancy Last name removed

Report a concern   May 7, 2022 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Came in time. Cleaned stained hallway carpet and an additional room. Efficient and friendly. Would hire him again.

Report a concern   May 7, 2022 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Friendly and knowledgable tech

Products is not harmful to pets


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