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based on 28809 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have always been pleased with Zerorez. Our home was well cleaned and Trey, the technician was excellent. We have used Zeroez several time to have our carpet and furniture cleaned.
Technician was friendly and hardworking. Everything is well-cleaned and the cat pee smell is gone!
Your tech was able to explain the process and answer all questions that I had.
Nice job. Quick, efficient service!
Antonio did a fantastic job getting some stains out of our carpeting! So very grateful!!
Kendall was an excellent technician. Very thorough and polite.
I have liked the people who have come out to do the cleaning, very polite and knowledgeable. I like that they can do a dry cleaning on my fabric chairs.
Excellent job
Raz was exceptionally good and polite.
Outstanding cleaning! Exceeded expectations as to possibility of getting stains out. Technician was very informative and took great pride in ensuring he delivered a quality job. Definitely will use again.
Everything.
The requirement of a $250 minimum is the reason I wouldn’t recommend to friends and neighbors. I would use more services more frequently but I think that’s a ridiculous requirement.
This was a special carpet clean for us because we had several pet stains (urine) caused by our new rescue dog. The technician Trey did a superb job of treating the various spots and doing the overall clean. (He did mention that he was glad that he was assigned to our job because a newer tech might not have been able to handle this clean.)
The result was excellent!
Tech was on time and knowledgeable about the products, and you have transparent pricing
Good customer service
Everything and pet friendly
On time, great job on carpet stains!
The service was great, technician was very knowledgeable.
You say one price then add a service charge. Not good. So where is the deal of 3 rooms plus a hall for one price then you add a service charge for what?
Amazing service, the gentleman who came out was professional and I just want to say thank you , my clubhouse has never looked so good.
Kendall did a great job cleaning our carpet and working hard to meet our expectations!
Good technicians did a thorough job
We had the best customer service from any company in a long time! It was great to see that it still exists! Couldn’t be happier with the service and quality and professionalism of the 2 techs that helped us.
Everything was great!
Technician didn't not check his work and seemed to be in a rush. The front door rug had a obvious stain that had not been touched, Later we found other areas. We were very disappointed in the tile and grout cleaning.
The effort the tech put into stains removal
Started with a quoted price of $500. Every item was changed from the minute the tech walked into the house. Eventual price ended up being $200 more. As he was leaving he met my wife coming in and continued to suggest that we had to do more. My first and last service from Zerorez.
Anthony came in and was very knowledgeable and extremely professional and he did a fabulous job.
Everything
Nice, courteous service. Cared and listened to my needs