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based on 28809 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent Service! I was very impressed with the customer service. They took my rug with them to clean. Brought it back and it looked brand new. Very, very happy. The guys could not have done a better job.
Scheduling was easy. Follow up and confirmation was on point. The only thing that could be improved is to include the pillows on the couch when cleaning 'the couch'. It was an extra $35 which IMO was excessive. I was disappointed about that. Alex was polite and efficient.
I specifically mentioned that I needed to have the carpets cleaned for pet odor. The technician barely sprayed in the areas that I indicated. The nice clean smell lasted less than a day and then it wore off and smells again. I understand that you can't get all the odor out but it's no better than it was before I called you all. Don't bother contacting me, I will never use you again.
Name removed
Great service! Your technicians are always nice and professional.
Kendall did an amazing job cleaning the tile and carpet in my condo! It was a challenging project owing to the location of my unit, but he persevered with a smile. I am very grateful that the floors look like new!
Johnta Minor… was very professional and did a great job.
The carpets come out so clean and so soft. The staff is always professional and friendly.
He did a great job!👍👍😊
Fantastic service !
Pricing and Harrison did and excellent job
I called them on a Friday afternoon to schedule a commercial carpet cleaning. They promptly agreed to the next day. The technician called with an estimated time of arrival and arrived on time. They completed the job exceptionally well! Thank you very much.
Kendall was awesome!
On time, and a very professional job. He was supper polite too!
Name removed
Your tech was professional and efficient!
Be at carpet or duct cleaning they're very thorough and do a great job and they know what they're doing
Everything
Efficiency and professionalism. Excellent customer service and product results.
Our gentleman was very nice accommodating and treated our pup with the ultimate kindness, he did a great job cleaning the upstairs carpet and stairs, thank you for all you did
Gabe couldn't have been nicer, but the rugs still smelled for days afterward and when my husband used our carpet cleaner two days after Zerorez had been to our house, it filled up with filthy water. Definitely not worth the $500+ we paid to have the three area rugs cleaned.
The technician was friendly and efficient.
Excellent technician. Did as good a job as possible on a write wool rug.
Morgan Mcgee did a great job.
He was very thorough, professional and caring!
Carpets look almost new.
AAA+ for Morgan.
Steven
Thorough cleaning. Looks great!
Friendly service with great results.
Our technician Kendall did a great job on our carpets and especially on our sectional. I was surprised that it came out as clean as it did, he worked hard on it until he was satisfied. Great job! He went over all of the options we could choose as well as other services Zerorez offers. Very thorough and thoughtful. Such a nice young man.
Great!!!!!!!!!! Couldn’t be happier!
The appointment setting was easy and quick. I was kept informed of arrival time of my technician throughout the morning. He fid a great job and my carpet looks brand new!
Prompt friendly service and great job.
Your products clean very well and do not have a chemical smell. The technicians are knowledgeable and work very quickly.
Servicer was great, friendly and trustworthy! Turned out great