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based on 29649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was excellent- very thorough. Carpets turned out great and now ready for my event.
Excellent service, quick scheduling when project is urgent.
Excellent technician - very thorough & conscientious
Great technicians. On-time, efficient, capable & helpful. A+ service.
quick process
Great service and very professional
Fast, efficient and beautiful carpet!
The service-providers are very helpful, competent & courteous. They arrived on-time & were efficient in getting the job done well.
uh...the sofa still looks WET....worst than before
Vey good
We really appreciated the great service we received from the technician. He was very nice, friendly, courteous, and he did a great job. Very nice!
Kyle was awesome. Efficient, friendly, and respectful. Our carpet was a mess. I was shocked by how clean it came. Amazing!!
On time, knowledgeable, fast and job well done!
Your technician had attention to detail.
After getting my 2 hour window when I made the appt, they called before arrival so I had a better understanding of when they would arrive. Alex was very nice and did a great job. The carpet look like new.
Excellent customer service and job well done. Thank you, Team Zerores.
Very thorough and attention to detail
Great service from Morgan. He was friendly, fast, and efficient.
Professional, timely and easy to book
Customer service and job preformed.
Very professional and friendly workers.
Colton was super friendly, helpful, and easy to work with. My house/carpets look and smell great!
Great communication. Kendall was awesome. Very careful Rugs and couch look great.
Kendal was extremely professional and did a great job cleaning and protecting my carpets. 10/10 service. Would recommend!
Good job- technican was polite, friendly and professional.
I have used Zerorez multiple times and always had a great experience. Unfortunately, this time was not the case. The technician assigned was very nice and friendly - but only took 8 minutes to clean a large room of carpet. I even questioned him about the time and he said it was enough and he covered the entire room. From the time he stepped foot in my house until he left was under 30 minutes. It was only one room of carpet - but it is a large room we couldn’t even tell anything had been cleaned. I even paid extra for the “protectant”. Very disappointed.
I am very satisfied. The service tech was able to remove some very old stains. The carpet looks new again.
Gabe was an excellent technician.
I like the fact there are no harsh chemicals, shampoos for cleaning. The rugs came out good.
We were very happy with the service provided. Our bathrooms look much better.