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based on 25916 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Josh was outstanding!!!
No chemicals, less water, quicker drying. The guys are always professional and know their craft.
A+++++
AWESOME TECH !!
The floor cleaning technician, Jhase Ciara arrived on time and thoroughly reviewed with me the ceramic tile floor and rug cleaning areas. Jhase prepared the cleaning fluids and within two hours completed the job! The condo unit smells clean and fresh as we await the arrival of family from Texas.
Jhase Ciara is a credit to your firm and I will request him for future cleaning jobs!
Thank you Zerorez!
The Cobles
Too many up sales. Felt like we were getting ripped off.
The service was great. He was very friendly and did a great job!
Jacob was very friendly and did a great
job cleaning our carpets. He answered all our questions and was very professional.
Staff is always pleasant and do a good job
Excellent service at an excellent price
Tyler was awesome, such a polite, hardworking young man. It was a pleasure doing business with him. Our tile floors and grout looked new.
Clean professional easy to do business with
Dependable, high quality, good people.
Even though the representative gave us several discounts, the service was twice what I was quoted. The tile cleaning was horrible. I have several photos I would love to share as to what my tile looks like now and it is not pretty. Open spaces were cleaned but corners in the shower or tight spaces between the toilet and the shower are all still the same as they were. I can send you photos in an email if you contact me. Thank you, Cathy Last name removed
showed up on time, was very respectful and did their job quickly and efficiently.
Quick and easy booking process; follow-up communication associated with booking verification and arrival time; Communication and professionalism by technician (Teddy Janowski) who was timely, efficient (never stopped working the entire time he was at home), he was well groomed, polite, respectful of property, and ensured our understanding of process before and after service. Teddy is the main reason I will use, and courage others, to use ZeroRez.
Thank you.
Jennifer P.
Easy to get an appointment. Techs showed up on time and timely completed the job.
This is the second time I have used Zerorez. I like the professionalism and follow through with customer service. The tech was kind and friendly. I was on a Zoom meeting in another room. The machine was so quiet , I was surprised to find the cleaning had begun. The carpet looked nice and dried by the morning.
All of the guys that have come out have been so great and informative!
I appreciated Cory being prompt,courteous and diligent and am very satisfied with the results.
The product is fantastic, took out a few spots that I never thought would come up.
Kendall was fantastic and very thorough. He wanted to make sure we were happy with the job before he even left. This was our second time using Zerorez and will not hesitate to contact them again. Thank You Kendall!
When I got a quote over the phone with you guys, it should be the price I pay and not try to up charge me for stuff that’s included with other companies.
I was asked to install a full home air purifier 3-4 times. Made us feel uncomfortable.
The truck left oil stains on my paver driveway. I called to inform the company. They stated the would send a manager the next day. The appointment was cancelled 3-4 times. He finally showed up & did improve the drive situation but the oil stain is still there
Professional, friendly service. Great job excellent crew
Josh was a very professional and efficient technician.
Very efficient and great results.
Very professional and very efficient in doing his job. Know carpet cleaning very well!!
I was 100% impressed with our ZeroRez service tech, he was respectful of my home and did a great job on the heavy use areas. I have used ZeroRez Jacksonville exclusively on my 20 year old carpet, and it still looks great!
Eddie was excellent! He is a great representative for you company. He did a great job! Thank you!!
YES I WILL RECOMENT YOU!