- Phone: 904-891-0631
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based on 28809 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to book. Prompt response to our request. Professional, friendly service. Results are great.
On time and did great work!
Colton was professional, courteous and knowledgeable. He did a fantastic job getting our carpets and tiles cleaned.
On time, professional, user friendly website, friendly employee, great service
The one large spot that I wanted cleaned which is the reason I called is still present. Cleaning the carpet was a waste of $150.00. The rest of the carpet was is excellent shape to begin with because the carpet was brand new last summer.
professional, arrived on time and polite.
Kendall was professional and passionate about the service. He did a great job.
Associates are always professional, courteous, and accommodating
The carpet cleaning made a big difference. Our service technician, Kyle, communicated the process and efficiently executed the job well done.
Kendall was great! He went above and beyond to make sure our couch was cleaned. Very polite, professional and friendly. Our couch looks, smells and feels great! Looking forward to. booking more services. Someone give Kendall a raise! =)
Easy to schedule. Tech was very friendly and Efficient
Colten was very professional and helpful. My rug and couch looks clean and smells amazing
Too expensive. The cleaner was wonderful and I give him a 10, but the cost to do a couch and chair cost too much.
Jake and his help were very quick and efficient.
My air is much cleaner.
Thank you for your friendly service
👍👍
Driver called to advise he was on the way. Showed up just a few minutes later. He was very courteous, did a GREAT job. After completing everything he explained how long it would take for the carpet to dry - suggested I keep fans on to help the process. Took his time while talking to me, made eye contact, and did not rush out the door to get to the next job.
I highly recommend Zerorez. This is the third time in 3 - 4 years I have called them to clean my carpets. Before and after holidays, gatherings, etc. They get the job done right the first time. Price is fair. This last time was to prep my townhome for selling, and it looks GREAT!
Efficient and kind employees.
Efficient and kind employees
I have older dogs and have a tech out about every two months. They always do a fabulous job
The Technician, Kaz, was very though, did a great job and very courteous.
Work before payment. Work is always excellent. Helpful and respectful. Easy to work with. Easy to schedule. Hassle free and quick response time.
Professional skills
You have prompt and skillful employees, who are courteous and very helpful
in explaining what and why they are taking the measures they take to clean your carpets.
The job was done efficiently. Our tech was excellent. Everything was explained as well as letting us know about other services as well. We ended up adding on the protecturant for our carpet and felt that the overall job was done well at an affordable price!
The emergence of a "$25 residential fee" a sleezy way to quote a lower price on advertising and recouping the "savings" you advertise. It is a repulsive "junk fee". Why would you charge a residential fee for cleaning carpets in residences? Are you no longer a residential service company?
The technician was excellent. He was very knowledgeable and professional. He recommended specific services based on my particular situations and was not pushy in doing so. I will always trust Zerorez fwith my cleaning needs.
The gentleman that was here was very friendly and real knowledgeable about all the products he used while cleaning by carpets and sofas. Thank you for your service.
Good communications and prompt service.
The carpet turned out great, thank you so much
Great service. Great clean with no residue experienced service tech
Alex was very conscientious of the water getting where it should not and did a thorough jib cleaning the carpets as well as the furniture. You need mote employees like him.