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based on 28810 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service. I apologize but I do not remember his name. He was very friendly, professional and did a thorough job cleaning our carpets!
Quality of service
People come on time, do a job efficiently, and are willing to help me move several pieces I can't move by myself.
Friendly staff
Timely service. Knowledgeable and courteous technician. Thorough job at a reasonable price! Ask for Caz.
Clean carpets, fair price.
Excellent service and great results! Kendall Schroeder went to great lengths to get the hoses into my hard to reach condo unit.
We won't hire Zerorez again. Our couches had light stains on the arms- they are still there. For $375, our 2 couches and arm chair don't look much/any different. The tech left our front door open during the cleaning without telling us- we have cats and it was stressful not knowing if they had escaped. I think the tech should have mentioned it. I scheduled it for 10am on a workday. I didn't realize how loud the compressor would be and my husband works from home on video calls. Because the door was propped open, the noise was pretty loud inside. I regret hiring Zerorex. It was expensive for no benefit and some irritation.
Great Service!
I would high recommend Zerorez. They are highly professional. Our technician Kyle is very nice. He got the work done in Timely manner.
I submitted this previously, but Ian did a FANTASTIC job. He was very professional, has excellent customer service skills and made sure he knew which areas I wanted to spend special focus on. Thank you!
The value of your products is very good. My technician was respectful, was able to come early and gave us a first time customer discount to clean my couch.
Joseph did an amazing job. We are so impressed! Would definitely recommend.
Great service and reccommendations.
Clean carpet with no work on my part
They do a good job and carpet looks fresh for a long time
Friendly and professional carpet cleaning
Your service is wonderful!! The gentleman who provided my service was just great!! So professional and such a gentleman.
The technician that came to my house was extremely knowledgeable and friendly. He has a wonderful attitude and explain the services in great detail.
I would highly recommend the services
I love how everything is so clean
Job well done.
Your service associate that came here was on time and extremely polite. I did a great job. That’s all I’m gonna say.
The services provided by Jake P was outstanding. Very knowledgeable and experienced. 10/10 would recommend !
Kenda was amazing, took pride and care in getting the carpets cleaned.
On time for the appointment. Everything was explained prior to service. Knowledgeable technician did the work.
Friendly technician, explained the process, and has done an excellent job.
Our service person was awesome. He did a great job with the carpets.
The cleaning professional was very kind and did a great job!
I've used Zerorez Jacksonville several times now and each time I've been happy with the technicians and the results. They come on time (or sometimes call that they can come earlier which is great !), they put booties over their shoes, they wipe up any water drips on the floor, clean up is great and the work is quick and efficient. My rug comes out great every time and smells so nice.
Love it!