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based on 28811 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
I was overcharged severely, the total price was not even confirmed prior to cleaning my carpets I contacted the actual location and asked for a manager, they stated they would call me back and I did not receive a call back.
Not a strong chemical smell, quick drying, Kyle was great! A 10 out of 10!
Zerorez provided outstanding service in cleaning of our carpet and stripping and waxing of our tile floor areas. This is in a commercial building so, we did have a bit of excessive wear on the floor areas. Their staff is very friendly and professional. We did have one instance of having to reschedule one day of cleaning but they communicated clearly and professionally about exactly what the problem was and arranged a convenient time to complete the job. We will definitely have them return to our buildings the next time we need this service.
Product as advertised. Anthony did a great job and was communicative throughout.
On time, respectful and explained my options.
Everything. Been using since they started. Customer for life
Caleb your tech was great. Your cleaning process is outstanding
Ease of making an appointment
Carpet cleaned
Cost affordable
Cleaned carpeting in my house.
Technician was very friendly and efficient. He did a great job and I would recommend in the future.
Your crew was on time, and was very efficient, friendly, and professional. They did a great job!
My technician was extremely professional, reached out to provide his estimated arrival time. Explained the process and products available to me and was very knowledgeable.
Worker very well with all my needs. I will use them again!!!
Alex did a wonderful job of cleaning the carpets and upholstery.
Ian provided a great service cleaning my carpet. Zerorex service leaves a clean, neutral smell
On time, friendly people
Timeliness and efficiency. Ian was punctual, and effectively cleaned all the rooms with keen attention to details.
The guy that came out was great and did a really good job. My new to me furniture is so clean.
Carpet cleaning. Even removed perfume circle a guest had put on my new carpet!! Couldn’t believe it.
Great service and great technician
The technician was thorough and professional.
excellent!
On time and did a thorough job. Very satisfied with the service.
Do a better job
I was very pleased with the service and how the carpets turned out. Kyle did a great job.
Awesome job and price efficient.
Service tech was great!
I appreciated the amount of effort that the tech (Kyle) put into getting the carpets (specific spots) clean. It wasn't as though he was just going through the motions. He really seemed to care that the carpet got as clean as it possibly could.
Anthony came in and was very knowledgeable and extremely professional and he did a fabulous job.