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based on 29649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My service tech Matt was incredible, so knowledgeable and efficient. He was able to get all my carpets looking like new!
I like that there is not soapy Sunday grime left after the service and it is well spot cleaned throughout. Also, the technician Harrison was very attentive and professional throughout.
Easy to schedule. Employee was nice and professional. Great experience!
Sparkling tile! Thanks to Kendall and Isaiah! Very professional and polite. Excellent job. They also did my carpets and upholstery two days before. So pleased!!
Caleb was very professional, polite and meticulous. Than-you!
Timely setvive.
How nice the people are to talk to.
Great product
Easy to make the apt. Very knowledgeable & professional technicians. Did a great job!
Technicians were knowledgeable, professional & thorough. They did a great job explaining the process, cleaning the air ducts & taking care to clean up any residual debris from the service.
Kendall and Isaiah were wonderful to work with. Had great contact, on time and did a great job.
They are all natural and are safe for kids, people, & fogs to walk on. They fo a masterful job of cleaning. They are courteous, helpful, & very polite
Alex did a great job cleaning 8 rooms of carpet, long hallway and stairs in less than 2 hours. He was respectful, polite and hard-working. Would definitely recommend Zero-Rez!
The technician was super nice and professional. I think where this job went wrong is that my expectations weren’t managed in regards to how clean my rugs would get. I have a puppy who decided to use a couple of my rugs as puppy pads. I was hoping the at home cleaning would remove the stains but even more so, the smell. It did neither.
Kendall was prompt, polite, very helpful and did an excellent job.
Excellent customer service. Kendall and Isaiah went the extra mile to work on a couple stubborn stains. Carpet and upholstery look great.
Our service provider was very knowledgeable and thorough… He did a wonderful job!
Just amazing. Smells are gone. Easy to schedule. Also easy to reschedule. LOL Our tech was named Alex and he was just incredible. As a business owner, he is absolutely the type of employee I would want to represent my company. 10/10 experience.
Technicians were knowledgeable and efficient. My 12yr old carpet looks great!
Excellent
Kaz was very professional and did a great job. Will request him the next time we need work.
Awesome customer service by our carpet technician. Wonderful job and a pleasure to work with.
The Staff is professional, friendly and does an excellent cleaning job. Also, the scheduling process is very easy and efficient. Colton did a great job with our most recent carpet cleaning.
Great service!
The technician that came out to my home was fast and very knowledgeable. He helped me pick the exact services I needed and left my house smelling much better than when he arrived. My area rug and carpet haven’t looked this good in years.
ZeroRez destroyed my perfectly beautiful carpeting. Worst company on planet earth. And the manager didn’t even return my follow-up calls or texts after he attempted to fix the problem.
Easy to schedule, on-time arrival, and great cleaning of tile and carpet.
Our tech was very conscientious about cleaning our carpets and rugs expertly.
it seemed to do well on my carpet. Technician knew what he was doing and willing to help with moving furniture.
However he missed an area, I did not notice it not done until a few minutes later after he had left.
They were very considerate of cost and thoroughly explained every step of the cleaning