- Phone: 904-891-0631
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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is very professional. Thank you.
High quality carpet cleaning and shower tile cleaning. Old Pet stains were removed from the carpet and soap scum/water stains were almost 100% gone. Technicians were very professional. Carpets were not soaking wet like many companies do when they clean carpets. I would highly recommend Zerorez.
I love zerorez ! It is very different compared to the traditional way of cleaning carpets. Carpets aren’t wet for hours. The carpet doesn’t smell good at first and then smells wet and dirty as it drys. I truly feel this the best way to clean the carpets.
They also did my A/C unit and air ducks. Cleaned them and did a treatment on the unit. I’m so grateful he opened the unit and saw all the mold and dirt, He cleaned it and it looked new!
Thank you guys!
I’m used to Stanley Steemer your process takes twice the time.
service guy was great. and carpets are clean, and they look and feel great
Our technician was awesome! Very professional!
Quick response, courteous prompt service, thorough, informative. Good outcome from upholstery cleaning.
The technicians are absolutely the best at what they do! Polite, trustworthy, knowledgeable, hard workers, and go out of their way to do a great job! They really take pride in their workmanship. I use this company for all services. Always superb.
Polite technician
Worked hard at getting spot out
The tech was very polite and knowledgeable. The results was amazing. The price was very reasonable. Will definitely use them again.
Totally professional in every way from beginning to end. Initial reservation , estimate , work and conclusion went perfectly.
Everything from being very courteous and professional to doing a great job with the cleaning.
The technician arrived during our scheduled window. He was very professional and thorough with our requests. Our floors looked great afterwards. We are repeat customers and shall continue using Zerorez in the future.
On time. Friendly personal. Great job!
Even though the carpet is old and retain stains, there were lines of marks left from the apparatus that was clean carpet in areas where dirty water had pulled
Oriental rugs were clean and fresh in only 1 week.
Reasonably priced, great results and Kendall and his partner were on time as promised. They were able to not only clean some of my carpets as planned, but they also showed me that they can save others that I previously thought would need to be replaced. I will 100% be having them back to clean the remaining carpets in my home.
we were informed upon arrival that the cleaning would cost an additional $200 since human urine was involved. We used your company numerous times before and never had to pay this additional amount. This was passed along to the technician via the dispatcher and i felt sorry for him as he tried to explain the additional charge. It made no sense but we felt we were held hostage since the carpet cleaning was necessary. I can no longer recommend or use your company as a result.
The tech was more interested in selling additional services via the dispatcher. I sensed he was new and needed a push from the office to sell more products. He did an excellent job of cleaning but he was uncomfortable in the salesman role.
THE TECH WAS HIGHLY KNOWLEDGEABLE AND DID A GREAT JOB. RUG WAS NOT TO DAMP AND DRIED QUICK.
A clean and neat process for all services I have used. In addition the professionalism and friendliness adds to the services provided. They don't do anything until they discuss it with you first. Very respectful.
Very professional, got right to work, explaining every step as they were do their job!
The tile floors sparkle, most remarkably, the high traffic areas! The carpet looks new, even the"puppy spots"! No wear path up the stairs!
The gentleman who made it happen was most courteous, pleasant, and hard-working/ thorough! He never stopped!
Zerorez is even better than their ads!!
Difficult to change order once appointment is made.
I especially like the the service that is given by your employees. Both gentlemen were well dressed, well mannered, well dressed, and knowledgeable about their products and the designated areas to be cleaned. In addition, I like the professional of the office and their scheduling procedures.
I’m delighted that my son, Desi, recommended your company.
Use Gigi as my name
Efficient, friendly, engaging, professional.
Carpets look great!
Sofa and loveseat turned out really well!
Professional and well qualified. We are a repeat customer!
Carpets look great and Kendall is very knowledgeable.