Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26421 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2023 — Rated 10 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

Technician very informative and hard worker

Report a concern   March 23, 2023 — Rated 10 out of 10 by Janice Malick Zerorez Jacksonville
What do you like about our products and services?

Reminder call, technician called when on route. Arrived on time, went above & beyond to clean rug and furniture to our satisfaction. Courteous and professional.

Report a concern   March 23, 2023 — Rated 10 out of 10 by B.C. Zerorez Jacksonville
What do you like about our products and services?

Where to begin? The team that took care of cleaning my air ducts, dryer vent, and air handler, were very professional, but also very willing to answer every question I had. They were so respectful and made every endeavor to make sure the experience was excellent, and it was. I know my review is anecdotal, but based on my experience, I highly recommend them!

Report a concern   March 23, 2023 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

Prompt, reliable and great communication

Report a concern   March 23, 2023 — Rated 10 out of 10 by A.Z. Zerorez Jacksonville
What do you like about our products and services?

Everything was great.

Report a concern   March 23, 2023 — Rated 10 out of 10 by S.J. Zerorez Jacksonville
What do you like about our products and services?

They don't leave a residue.

Report a concern   March 23, 2023 — Rated 10 out of 10 by Li Wen Ko Zerorez Jacksonville
What do you like about our products and services?

Professional and courteous services

Report a concern   March 23, 2023 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Very clean

Report a concern   March 23, 2023 — Rated 10 out of 10 by C.V.T. Zerorez Jacksonville
What do you like about our products and services?

The technician came on time and did an excellent job! I was very pleased!

Report a concern   March 23, 2023 — Rated 0 out of 10 by T.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

MY COUCH LOOKS WORSE THEN BEFORE

Report a concern   March 22, 2023 — Rated 0 out of 10 by A.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Had to clean my sofa myself with fabric cleaner after it was cleaned by you. I told the guy about the stains. He said that was wear in the fabric. I told him it was less than 2 yrs old. I paid $140 for you to clean it. Then I had to go to the store and buy $5 cleaner and removed all the stains that your machine couldn’t remove. I should’ve just done it myself and not wasted my time and money.

Report a concern   March 22, 2023 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Service techs were on time, professional and NEAT. That's so important when someone comes into your home.

Report a concern   March 22, 2023 — Rated 10 out of 10 by Mary Ayer Zerorez Jacksonville
What do you like about our products and services?

We've used Zerorez many times over the years. We own short-term rentals and have the carpets cleaned after each pet-stay and as needed otherwise. The service persons are well trained, thorough, and polite. The carpets always look and smell great, and dry quickly. I've never been disappointed and have recommended Zerorez to several friends.

Report a concern   March 22, 2023 — Rated 10 out of 10 by R.E. Zerorez Jacksonville
What do you like about our products and services?

Professional, and great results!

Report a concern   March 22, 2023 — Rated 9 out of 10 by D.I. Zerorez Jacksonville
What do you like about our products and services?

We like that your products are "clean" and don't leave chemicals behind.

Report a concern   March 22, 2023 — Rated 10 out of 10 by Cody Smith Zerorez Jacksonville
What do you like about our products and services?

The technician was awesome very personable and respectful. He did an amazing job my carpet looks brand new would definitely recommend and will use their services in the future.

Report a concern   March 22, 2023 — Rated 10 out of 10 by D.V. Zerorez Jacksonville
What do you like about our products and services?

Professional and efficient

Report a concern   March 22, 2023 — Rated 10 out of 10 by P.S. Zerorez Jacksonville
What do you like about our products and services?

Jacob did a great job!

Report a concern   March 21, 2023 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

Cordial employees
Job well done on return request.
Ed was supper.

Report a concern   March 21, 2023 — Rated 10 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

On time and quality work

Report a concern   March 20, 2023 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Very pleased. Thanks

Report a concern   March 20, 2023 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Tony was extremely polite and did an excellent job!!

Report a concern   March 20, 2023 — Rated 10 out of 10 by Bill Rice Zerorez Jacksonville
What do you like about our products and services?

Kendall and Carter did a great job cleaning our two HVAC systems duct work and dryer duct. They arrived right on time and worked efficiently, professionally and clean. Zerorez is a company you can trust and should use.

Report a concern   March 20, 2023 — Rated 10 out of 10 by Brannon Brookshire Zerorez Jacksonville
What do you like about our products and services?

Great customer service. The Technicians Kendal,& Carter were professional not pushy explained the process. Cleaned up after themselves. I would recommend to all my friends.

Report a concern   March 20, 2023 — Rated 10 out of 10 by Carl Johnson Zerorez Jacksonville
What do you like about our products and services?

Felton was great and very professional explaining all the services that Zerorez offered. We went from getting the carpets clean to adding cleaning the tile and grout also and it turned out amazing. I'm very happy with Zerorez and will use them again in the future.

Report a concern   March 20, 2023 — Rated 10 out of 10 by William Jacobs Zerorez Jacksonville
What do you like about our products and services?

The Zerorez technician arrived on time and was courteous and professional. He did a great job cleaning the carpet and I would recommend Zerorez to anyone.

Report a concern   March 19, 2023 — Rated 10 out of 10 by Joseph Miller Zerorez Jacksonville
What do you like about our products and services?

Professional and quick

Report a concern   March 19, 2023 — Rated 10 out of 10 by Susan Price Zerorez Jacksonville
What do you like about our products and services?

Our technician was professional and did an amazing job!

Report a concern   March 19, 2023 — Rated 10 out of 10 by E.C. Zerorez Jacksonville
What do you like about our products and services?

Very professional and informative.

Report a concern   March 18, 2023 — Rated 7 out of 10 by W.F. Zerorez Jacksonville
What could we do to improve?

We were the last appointment of the day and they were delayed due to a previous appointment running late. They did call and came out. The cleaning and insulation of our air purifier seem to go quickly. We were happy with everything till they were gone and we noticed a lot of dust and popcorn from the ceiling that had not been cleaned up. Over all satisfied just clean up better


Privacy Policy