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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best ever! First time customer and I will continue to use Zerorez. I had my carpets cleaned by another company 1 month ago and was told the stains wouldn’t come out. Before replacing the carpet I decided to give Zerorez a try and wow! The tech Joshua was very professional and friendly and did a fantastic job. My carpet looks brand new!! Awesome job
No chemical smell with carpet cleaning. Quick process. Very knowledgeable associate, Eddie! Eddie was great!
Prompt service and courteous technician.
Service.
The technician arrived on time (not to mention called ahead to let me know) and went to work immediately. Not only was he able to do a masterful job cleaning and protecting my fabric furniture, he made my leather recliner look like new!
Your tech was very nice and personable. Give him a raise. Thanks
The carpets are not soaked and smell like chemicals-- they were clean and fresh and dried quickly
Looks good. Smells good. Professional and mannerly technician. Prompt service. Explained about services but not pushy.
The professionalism of the team.
Convenient and friendly with quality service
I am very satisfied with Zerorez. Felton did a great job cleaning the carpet in my upstairs condo… And my upholstered chair looks refreshed as well.
Keep up the good work!
Even though I don’t know what products were used, they worked on my carpet. I’m very pleased with the results from shampooing. The gentleman was also very capable, knowledgeable, and caring. I would love to have him as my technician again in the future.
Zerorez did a great job. From the lady I talked with to set up service, the company staying in contact with me leading up to day they were coming. Phone call as the young man was on the way. Jacob was our technician that cleaned our carpets. Well mannered, well spoken and clean cut young man. I highly recommend this company.
Confirmed arrival time. Arrived on time. Very pleasant. Worked steady and finished job i timely. Will be happy to have him back again.
Brandon did an excellent job cleaning our leather sofa and chair (they looked like new) as well as our upholstered chair. Very pleased with the service and price!
This is the 3rd time i used their services, for carpet cleaning for my home and office and most recently duct work cleaning and they inspected the AC and offered suggestions. I had them clean the coils while onsite. Great decision! The office called to advise of the time slot for arrival. No soon after the tech called and advised they were on the way. Nice, clean and friendly crew. I highly recommend Zerorez!
Professional 10 of kind focused people worked in our home
Great job. Our carpets live again.
Your desire to give complete customer satisfaction.
Punctual, professional and a job well done.
Quality service.
Area rugs never looked better. The young man who did the cleaning was professional and worked with us to get the best bang for the buck.
This is my first experience with Zerorez. I’ve always used Stanley Steemer. My experience with them is they would pre-treat areas of concern before cleaning. We showed the technician which areas might be troublesome. He cleaned them first and said he was finished. Some areas looked like they hadn’t been cleaned at all. We pointed them out and then he got his spray and treated them. That worked much better. I honestly can say that the process/machinery just extracts the dirt better with Stanley. We were left with a very strong odor which was very uncomfortable for my husband on chemo.
So, a lot of money, some results but not great and a lingering odor equal why we won’t be using your company again. The technician was very nice and went over what we asked him to do. But I feel he could’ve saved us all time had he done things in the right order.
Jake did a great job. Extremely professional and kind!
Good products, clean great and dries fast.
Clean carpets and they dry within a few hours. Very friendly employee. Overall a very pleasant experience.
The Guys you sent out!
Great cleaning. Great technicians. Polite and thorough.
Technicians were very polite, courteous and informative! Got the job done when they said they would!
I have used Zerorez for many years and I have always been pleased!
Very thorough cleaning as well as personable and friendly