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26421 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Call ahead and always on time. The technician that comes is always friendly gos over everything with you
I like how quickly my carpets dried. All the drains came out and the carpet looks great!
Carpets look great. Yeah was nice, friendly and professional.
I think this is at least my 4th time using you guys. Has been exceptional each time. You hire some hard working, professional people!
The products are not harmful and smell like citrus. The guy that came out was very sweet and professional! Told me all about the product. Was
Veery quick and timely. I would use them again
I couldn't pass up the February carpet cleaning special you had. I like the fact that there's no cleaning solution residue left on the carpet that dirt and stuff will cling to .
Each time we have our carpets cleaned the technicians have always been professional and courteous .
Antonio was extremely polite, professional and did a fantastic job! He represents Zerorez very well!
Very Professional and right on time! Carpets look great
Our person was named eric he was on time and very professional. he was in and out and even showed my five year old son the equipment and told him what he was using and how it works. My five year old was asking a ton of questions and he was so polite while answering them. I would recommend your company to anyone the carpets were cleaned very nice and smelled amazing. there were a couple of stains that I did not think were going to come out but sure enough they came out great and the carpet looks brand new. I had a great experience with the company even making a appointment the lady on the phone was so polite and professional. I can not thank you guys enough for the amazing customer service and the clean carpets lol.
Very thorough and professional. Does the very best to accommodate the customer and get the best results possible.
Nice man
Wonderful cleaning
The technician was very competent professional and completed work in the time that was designated. I would recommend josure to anyone who requests his services.
The technician spilled or purposefully emptied the cleaning solution on part of our lawn, kill about a 1 sq ft area of grass.
We asked if we needed to vacuum and the technician stated that the equipment would take care of that need.
After the technician left and we allowed the rooms to dry we noticed large clumps of fur/hair that had not been removed by the cleaning equipment.
Overall we are satisfied with the service, but are not likely to recommend.
Quick easy and affordable! Wonderful work.
The service was great, good communication and the carpet looks refreshed
Always on time and efficient. I have my tile and carpet cleaned every year and would not use anybody else!!
Floor cleaning
Very polite and very professional
Excellent job, professional, efficient
Very professional and knowledgeable. Not afraid to go the extra mile. Also had a great attitude.
The technicians were so knowledgeable and kind.
Great technicians and rugs look great
Thank you very much for a job. Well done. We are now believers in Zerorez and the associate technician represented your company and himself very well very polite, and committed to do a good job. Thank you very much again Name removed 221 Dondanville Saint Augustine, Florida.
Felton did a great job!
Always well done.
The professionalism from the time you start making your appointment to the time the job is complete. The procedure they use to clean the carpet is great. They do not use a lot of water on your carpet, but you can see the difference once the carpet is clean.
I definitely like the way Kendall conducts business. This company does various services. Kendall informs you about all of them but leaves it up to you if you want any of them or not. No pressure at all. He is a asset to the company.
Service person was knowledgeable about his task, was quick and thorough.
Professional and very competent.
Carpet clean and fresh. Employee very professional and knowledgeable of his job.
Excellent technician! He is a valuable asset to your company!