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based on 29659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've used your company three times, and had the same guy twice. Pleased with the service. Thank you.
Excellent work and great professional server.
Colton, my carpet cleaner, was the best part of my Zerorez experience. He is an expert and he advised me continuously while on site at two houses where he cleaned the carpet and made the tile look like new. My entire experience was A-plus because of Colton expertise and excellent communication skills prior to his arriving at the two homes and during his time spent at each home.
Colton was prompt, professional and worked extra hard to get out the stains in my carpet & rugs. He did an amazing job, everything looks perfect and I’ll definitely request him next time.
Ease of scheduling and timeliness of follow up calls.
Colton did a great job.
The quality of the finished products met our expectations.
The technicians arrived when I was told, did their job professionally AND cleaned up after!
The people are super friendly and explain everything very well
Called and asked for a quote- was quoted a price and then I told the girl I heard about your service on the Drill radio show on 1010XL and asked for the discount you advertised on the show- the girl tells me “ oh, I already gave you the discount. The only reason I used Zeroez is because of the advertising- that tactic is weak- I’m telling everyone to avoid your company after this experience
The technician was personable, friendly, and mannerable. He put my mom at ease and explained the process to her. He was timely.
My mom's carpet looks fantastic, and I was pretty pleased with the service.
The tech that came and performed the service was extremely professional and kind. He took the time to explain the process and recommended his best options for me. Once completed the cleaning was flawless and I will absolutely request the tech again!
Evert thing was great
Excellent
Professional job by Harrison. Cleaned and sanitized.
Professionalism
So far, so good. I would love to rank after getting our rug back
Speed and effificiency
Great Job!
Your serviceman Harrison is the best I’ve ever had! Now I’m spoiled
Very prompt and professional. My floors looked great and the technician was very kind to tell us other products you have and what we can use in between services.
Jake and his partner that came out were extremely friendly, easy to work with and did a great job with install and clean up! Very personable and professional.
The service itself was easy to schedule and day of and follow up have been great.
The service is just pricey and do wish it was a bit less expensive as clean air is something that is vital. But I do understand it is expensive to maintain a business.
All the technicians and services have worked very well. They always thoroughly explain the options available. Always have had good results with services
Very professional. Techs had kind personalities. I was very pleased with results of the carpet cleaning!
Tech was so willing to keep working until things were correct. Very kind. Did a great job!
Scheduling and customer service
Great job. The best
Carter was excellent - hard working , professional that really cares about the level of work he does -
Courteous and respectful service providers and their desire to do excellent job.
The crew did a great job.