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based on 29659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No attention to detail-when couch was dry I inspected in the couch and in the cracks was never vaccumed prior to steam clean and the seams needed more attention
The only furniture that was moved was a small ottoman. When I did my floors myself, I moved more furniture (and I'm a 5'2" woman). How can a carpet cleaning company move essentially NO furniture?
Our technician was prompt, professional and did an excellent job. Joshua arrived early and had finished 3 rooms within 30 minutes. He was very courteous, answered all questions and I highly recommend his services. Zerorez was great and we will use them again.
Ernestine Hall
My Service Tech made the appointment on time, was well organized, and very efficiently worked thru my house from the top story far corner to the front door, giving special effort and attention to some carpet stains. The end result was remarkable...in a very good way.
Great!
Anthony was professional and did great job, will definitely use again.
Very professional, fast, efficient. Excellent results!
Your professional technician did the a superb job in all the areas that he cleaned. He is a KEEPER, don’t let him leave you. I will ask specifically for him on my next call. Thank you for the service and sending me your best.
I like that you have different services, not just carpet cleaning. It is more convenient to have one company to do several things. The people who cleaned my carpets and flooring did a great job last Thursday and the people who did my air ducts and dryer vent a few weeks ago did a good job, too.
I had my AC ducts cleaned and I like the UV light that I had installed. The workers were very knowledgeable and polite. I have already recommended Zerorez to my neighbors.
Technicians are hard working professionals that want to please their customers. Taylor was on time and did an excellent job. We had about half our tile cleaned and all the carpets. Wow…the floors look, feel and smell great! Next time we’ll have all the tile done along with the carpets. Great job Taylor, thank you.
I requested the carpet cleaning technician, Corey, to clean my carpet because his customer service skills are exceptional. Once again, he went above and beyond the call of duty to ensure that my carpets were immaculate. I've had bad luck with carpet cleaners in the past and Corey has restored my faith in the carpet cleaning process. Thank you Corey!
Over rated! Charge too much my opinion.
I was there when I need you you guys are great😍
Great service! Did a great job!
Right on time and very thorough.
Cleans very well. Smells nice
Very professional and knowledgeable
Very dry finish
I was unhappy with the service I received and they sent out someone to fix it Thank you
They did a great job!
Professional, timely and very thorough work.
Harrison did a great job on my carpets, and he also did a great job educating me on all the other services that Zerorez offers - I always thought it was just carpets.
Carpets and rugs cleaned nicely and smell fresh
The service man was very polite and knew what he was doing.
Good Job, great service personnel, very happy with everything, been a customer for 10 years
Staff was great on the phone & your service techs were professional & courteous.
Very prompt, courteous and proficient! Excellent work and great pricing!!
Availability. Flexibility on appt time. Prompt deliver of service. Courteous and skilled technician.
The technician was so hopeful and friendly. He acknowledged problem areas and treated them properly. We were pleased with the results.
The guy was great. He knew what he was doing, and he explained to me the process And the equipment he was going to use. I was hopeful that he would be able to get into most of the areas. Unfortunately, the only tool he had was the circular pressure washer (lack of a better term). He was unable to get close to the edge of the transitions, behind the fridge, under the cabinets, and behind the toilet. So there are several areas where the grout is still dark. I plan to do it myself with something more abrasive and smaller so I can get into those areas. My suggestion is to equip your workers with additional tools to get into those tight places. When I hire a company to clean tile, I expect all of the tile to be clean.
Again, this is not the guys fault. He was polite and told me pretty much what to expect. I’m just disappointed in Rees because I thought you would have additional tools to get into those tight places.
The price was reasonable, the worker was personable and knowledgeable and the product did a good job on the carpet.