Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84514 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 11, 2019 — Rated 7 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

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Report a concern   February 11, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really like your service person. He was very good.

Report a concern   February 11, 2019 — Rated 10 out of 10 by Pauline Pizana Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We absolutely loved the service and our carpet was clean very nicely!!! We will schedule another service soon!! The company is great 👍🏼 ❤️

Report a concern   February 10, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian and his associate were very professional, very nice. Made good recommendations for services needed

Report a concern   February 10, 2019 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was very easy. Attendant was timely, helpful and efficient. Carpet looks great!

Report a concern   February 10, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job..Tech was great, professional and did a great job.

Report a concern   February 10, 2019 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super happy with the work my Zerorez technician did for me last week. He was very professional and my carpet looks great!

Report a concern   February 10, 2019 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good morning Texas

Report a concern   February 10, 2019 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did just what they said they would and the carpets look great!

Report a concern   February 9, 2019 — Rated 8 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician did a great job; however, I was very thrown off when the quote I was given ($250) was turned into $390 once the technician arrived. I had an open house the next day so I couldn't cancel. I felt like I had no choice but to pay that amount. I can understand it being off a bit but not $140.

Report a concern   February 9, 2019 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual technician, professional, and good value.

Report a concern   February 9, 2019 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals while deep clean.

Report a concern   February 9, 2019 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Convenient and quality service!

Report a concern   February 9, 2019 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are knowledgeable and provide appropriate services to solve the problem.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Srikanth Pulavarthy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, good technicians, amazing customer service

Report a concern   February 9, 2019 — Rated 10 out of 10 by Matt Rigsby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work by Anthony.

Report a concern   February 9, 2019 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, fresh soft carpet and the care that is taken to protect walls and floors.

Report a concern   February 9, 2019 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works to make my carpet look much better.

Report a concern   February 9, 2019 — Rated 8 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

nothing I don't recommend things let people use who they want, you say use this one there is are a problem, then its your fault where is my food coupon, for the carpet & tile cleaning?

Report a concern   February 9, 2019 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

timely, very clean

very good operator

Report a concern   February 9, 2019 — Rated 10 out of 10 by Cathy Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No detergent going into the carpet! Fast service! Professional service.

Report a concern   February 9, 2019 — Rated 10 out of 10 by Ronn Kravitz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning is always great...eveytime an associate would come in to clean the carpets they've been very professional, efficient and very satisfied when it's done.

Ronn

Report a concern   February 9, 2019 — Rated 10 out of 10 by W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

From the time you make your appointment to end of cleaning the services are great. Prices up front before they start any treatment and service. Products are save for kids and pets.
He have used them before and will continue to use them. The air filter is great.
Thanks for the service

Report a concern   February 9, 2019 — Rated 10 out of 10 by Marissa Lindsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians

Report a concern   February 9, 2019 — Rated 10 out of 10 by Angela Barnette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician had enough experience to know how to get the best results. He was on time, personable and service-minded.

Report a concern   February 9, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan did a great job!

Report a concern   February 9, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and did not rush through to complete job. When I request service again, I want the same tech to come out. If not, I’ll have to wait until he’s available.

Report a concern   February 9, 2019 — Rated 3 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your technician was 1.25 hours late, tried to skip an important step in the process and the final results are not what they've been in the past when we have use your company.

Report a concern   February 9, 2019 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric did a excellent job, I will continue with Zerorez, your product has a orange odor it cleans and smells very nice.

Report a concern   February 8, 2019 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always very polite and respectful and review what needs to be done before starting. They provide an up-to-date cost estimate also. They do an excellent job, no time wasted. Furniture and carpets look very fresh and clean.
We are very pleased!!


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