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based on 84514 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Priced right. No rez. Polite workers, especially Darwin who was here last week. rex. Will recommend to friends.
Very friendly and professional! Did a great job!
Advise us that we have to move all the furniture ourselves. We moved most of it as a matter of course but left the "big" stuff. Turned out my husband had to move it all on his own. Also, it has taken 2 days to dry the floor, didn't know it would take so long, and we picked the warmest days we could find at present for this. Other than that, the guy did a good job
This isn't the Zero Rez I remember from years ago.
No assist in moving lightweight table or chair. I used to do it myself; but in my mid 80s
not so easy.
Wow! that is quite a cost for applying a substance to pet stains.
The technician was out of here in record time.
Some companies change over the years and begin to schedule jobs too close together.
It was necessary for me to reschedule.
The tech who work with me was very knowledgable about his trade and made great suggestions as to how to best handle pet strains and odor.
I have used Zerorez for a number of years and have been pleased with their services. The technicians are friendly and knowledgeable. Jonathan did a great job and went out of his way to make sure my carpet was thoroughly clean. I will request him the next time!
Great service!
He was super friendly and early
Price, customer service and I was satisfied with the finished product
My carpet was badly stained and I thought it would be impossible to improve the look of the carpet. Well, this product works and the company is dependable. The technician was super nice and gave me personal advice about ways to keep the carpet clean and looking great! Also made me aware of changing my air-conditioning filters more frequently.
The technician is very professional and friendly. They do a thorough job and the products are environmentally safe. The carpet took was dry in no time at all.
friendly, conciencious, quick.
The technician broke an irreplaceable item in my house that was painted by my mother on my first Christmas and was something we had planned on handing down in our family. Now we can not do that. The responses of “well we didn’t charge you for the cleaning” are insulting. I have and will continue to actively tell anyone I come in contact with about not only the careless technician but the disrespect and lack of follow through from management to correct the situation.
He did an excellent job on my carpets and I will not hesitate to use Zeroez again.
Carpet looks very good, but most notable improvement was the grout lines in the floor tile.
One room where the smell was didn't come clean and the tech was in and out in under and hour. For 5 rooms and a hall that seems too fast to clean then good. Didn't feel he got the carpets clean. I would like to have the one room where we paid extra for the smell redone.
It is fast and the products do a great job. My technician was Tyler. He was fantastic!
Dalton was wonderful....he was spot on-time, always had a smile. He explained everything and made sure I got exactly what I needed, no more, no less and within my budget.
Easy to schedule, prompt service, and technician who was knowledgeable and polite.
He did a nice job and he was nice
Randy was great. Throughout the whole process, it was easy and people were extremely helpful.
Good clean up of carpet and tile,
The carpet looked nice and clean! There were still some coffee stain and a few spots that felt stiff but I do live with three boys under the age of four. It was easy to make an appointment over the phone; you came out quickly; and worked efficiently! Love how fast the carpet dried.
Excellent service. Carpets were cleaned thoroughly and dried in record time. Service tech, Caesar, was very knowledgeable. Will use again.
It is clean and the work was done thoroughly.
on time, professional, friendly
Professional, educated on the products and great customer service. No chemical smells in the house and always a fresh clean feel when you’re done.
Yes, I like it very much.. carpet really looks nice and clean.
Hire more thorough and professional service technicians like the one that service my home.
The technician was nice and friendly answered any questions I had and was very professional!
Thanks will definitely using you again!