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based on 84515 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am not sure how I feel about y'all selling air purifiers and discussing that with me I felt like I'd ask the salesman into my house when I just asked someone to clean my carpets.
I like that the technicians are very professional and respectful while they are working. They are also willing to move any furniture. They make sure to find out exactly what we need cleaned and other options to help clean up the carpets and best options to treat the different areas.
Your man had us move dinning room chairs! He did as little as possible! Stanley steamer was much more complisating for three rooms and 99 dollars! Not impressed!
Service was good but the technician was surprisingly very knowledgable and took his job seriously. This is what makes the difference.
Great chemical free cleaning
Great service
Top notch service.
Easy to schedule, friendly technician, great job!
I appreviated the honesty and knowledge of the specialist who came to my house.
Service was quick and efficient.
Representative seemed to be very new and wasn’t very familiar with what was included in special so therefore none of tile was cleaned.
We still have stains in both bedrooms and paid extra for treatment.
I had a GREAT experience the last time we had zero rez. The rep was very friendly and informative. Edwin (I believe that is his name) was polite and worked fast. I felt a bit less informed and then we never got our gift card. The tile was soaked for quite a while as well. The job wasn't bad, but the experience was not as good as the first time.
Johnathan did a fantastic job! He kept me in the loop throughout the entire process. You are lucky to have someone like him working for you. His spunky attitude will make the toughest person smile!
Thanks for sending him!!! ;)
The guys were through and great to work with.
Service was quick!
Technicians are always professional and efficient, and my carpet is lovely when they are finished. I am very pleased that there is not a residual scent in the air to make me wonder just how clean my carpets are vs. how much perfume was used to make them seem so.
Great service!
The technician did a great job!
Pet friendly cleaning...excellent spot remover
Fresh smelling....professional staff
Tech was very nice and thorough but did not put back the furniture he piled on my bed.
The technician that came was friendly and thorough! He was quick and all stains are out of our carpet! Will use again!
You tech took his time to understand what I needed and address all of my concerns.
Chavis arrived on time and was very cordial. He wanted to ensure we felt taken care of and was satisfied with his work. I will definitely use Zerorez in the future and would hop ed that Chavis is our rep everytime.
-Wells Family
I requested a re-service due to the fact that our nursery smelled worse than before the pet treatment service.
The tile that supposedly got cleaned, I can’t tell the difference from before. The edges of one of the closests does not look clean at all, and a few stains did not come out completely.
Professional service
Timely, reliable, reasonably priced with deals offered
Well trained, professional technicians and consistently excellent cleaning .
Fast and efficient. The gentleman who came was knowledgeable and pleasant. He did an excellent job. The carpet looks much better. I have used your service twice and have been thoroughly pleased. Thank you for the excellent service.
Quick to schedule an appointment and easy to work with. Great communication! Arrived on time and completed the service in a timely and professional manner.