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based on 84514 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals!
Cheaper prices
Cesar was the best carpet cleaning person I have ever had to clean our carpet over all these years and the many different companies I have used!!! The carpet is cleaner than it’s ever been and feels amazing - no crust or residue. I will request him every time from now on. He is very knowledgeable, friendly, thorough and efficient. 10 out of 5 stars for Cesar! He is definitely a valuable member of your company.
good work and fast.
I always pleased with the service and result of the cleaning in our home. However, this time we did not receive our gift card which is no biggie but it was part of the special I signed up for. Our cost was double what we paid a few years back but I believe we considerably more area clean. It was needed. Again, I would have the services again because I feel you process seems to be more clean. Both times the employees who performed we very personable and professional.
We got a quote for cleaning the air ducts (intakes and each vent) for $500+, but when he got here, the technician also said that our coils needed to be cleaned, and that it would cost an extra $500. It sounded like a very expensive up-sell, and the offer to finance it was not a great help.
I paid over $5,000 for air filters and part of that service included rug cleaning free. When we got the rug back a week later it was not cleaned.. We told our rep he said he submitted a request to re-clean and a week later nothing.
Carpet looks new!
Good job on cleaning the carpets in my home
on time, helpful moving furniture, explaining process
Very clean
Your cleaning technician do a great job, fast and efficient. Our carpet look clean considrering our three senior dogs who have occasional pet accidents. It is was it is.
Thanks, be seeing you again soon
Dependable, trustworthy. Great results.
Cost that includes everything not several up sells!
The Service Tech was very friendly and knowledgeable. His work and the product worked perfectly to remove the stains in our carpet.
Randy Phillips was excellent and would definitely only have him back. He was effective in every area plus and was clear on instructions, etc. The products used seemed to really bring life back to the carpets...He provided us with shoe protectors which was totally appreciated! Name removed Martin
Easy to schedule. Great tech. Fair overall pricing. No hassle. Great results.
Better attention to stains. The carpet felt nice after it dried but there were still some stains.
Prompt and did a good job.
The technician who cleaned my carpet recently did an exceptional job. He went above and beyond what was expected. His name is Eric.
Our carpet just doesn't look clean. My wife stated this about you guys once before and I didn't agree. This time I noticed it myself. The technician was late coming. He was scheduled for 3:30-5:30. He arrived at 6:30. He seem to be rushing through the job instead of being sure that our carpet was clean. The past technicians have done a thorough job. I was disappointed this time.
It would be nice to have someone come out and redo the 4 rooms more thoroughly.
The technician was amazing. He was very professional and did a great job. It looked amazing
Technician was very good & a pleasure to work with.
Boston is fantastic. Great attitude. Really nice guy. Excellent technician.
Great results
We added the upstairs of our office to our recent scheduled clean and the techs that showed up were unaware and said they would not be able to finish the job. I was contacted by our employee working that day and had to call ZEROREZ to make sure the job got completed. It was however I took several phone calls.=(
Zerorez has excellent pricing and does an excellent job of cleaning my carpets. I tried using one of their competitors (Stan) that offered a good deal through a mailer. Yea...we went back to Zerorez. I request the same guy from Zerorez each time, Joe V., because he is thorough and genuinely cares about performing a good service. We will continue using Zerorez.
Anthony was super courteous and easy to work with!!
Price (during specials), and only use water.
The free service & restaurant coupon for $50 off & they'll come back 2x to clean stubborn spots.