Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83989 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2019 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The overall service was Great! Our technician Anthony was amazing. He was professional, kind, courteous and delivered quality work. I am very pleased with the results.

Report a concern   January 4, 2019 — Rated 10 out of 10 by Matt&Jenna Truitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every Zerorez cleaning has left my carpets feeling so soft, and there is no smell left from cleaning products. It never worries me if my kids walk on it right after (and they always reassure me that it’s okay!) I always have them do my tile as well, and it looks like we just moved in! I will recommend Zerorez 10 out of 10 times!

Report a concern   January 4, 2019 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked your technician William. He was very polite and accommodating and did a fine job.

Report a concern   January 4, 2019 — Rated 10 out of 10 by M.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are conscientious and courteous.

Report a concern   January 4, 2019 — Rated 10 out of 10 by Cheryl Elick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The non chemicals. And they do get some minor stains out of carpet. Fast and professional.

Report a concern   January 4, 2019 — Rated 10 out of 10 by Holly Hiller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys do a great job of cleaning carpets with no residue. I always recommend you to friends and my real estate clients. Also, I'd love to invite someone from your company to come to my networking and referral group. We have insurance, remodeling, roofing, and other home services people like myself (a Realtor with Keller Williams in Flower Mound), and we give each other referrals all the time. I know your company would be popular! Is anyone interested?

Report a concern   January 4, 2019 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly. professional and did a great job cleaning my carpets and rug. Got some longg standing stains out too!

Report a concern   January 4, 2019 — Rated 10 out of 10 by Christy Horne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was awesome! He was able to get my white carpet looking brand new. He also did a great job on my upholstered couch.

Report a concern   January 4, 2019 — Rated 5 out of 10 by T.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was outstanding. I just thought that some of the traffic dirt patterns would clean up better especially after listening to your advertising. After he explained it to me. I understood but was disappointed nonetheless

Report a concern   January 4, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Responsiveness in scheduling, customer service and technician were beyond my expectations. Great company, great service!

Report a concern   January 4, 2019 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy the house is so clean I can use you again and again and am telling every one about you thanks

Report a concern   January 4, 2019 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very professional and carpets don’t seem to attract dirt after cleaning so they stay clean longer.

Report a concern   January 4, 2019 — Rated 10 out of 10 by Jill Burgum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were prompt in scheduling an appointment. Asked a lot of questions regarding my specific needs and were very clear on the prices associated with the work ordered. The technician on sight was friendly and did a great job. Went above and beyond to make sure I was satisfied with the finished project.

Report a concern   January 4, 2019 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very nice and did a great job!

Report a concern   January 4, 2019 — Rated 10 out of 10 by Craig / Kathy Liebendorfer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results and great customer service!

Report a concern   January 4, 2019 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Jeff was very polite and explained process in easy to understand terms. he answered all my questions and i will use you again.

Report a concern   January 4, 2019 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how my old carpet looks and I love that my house was ready to be lived in again after only a few hours. It's worth calling them out every year or two.

Report a concern   January 4, 2019 — Rated 9 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, and professional service technician. Carpet looks great.

Report a concern   January 4, 2019 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job. Technician was wonderful. My sofa and chair look new!

Report a concern   January 4, 2019 — Rated 9 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service person was very knowledgeable, polite and did a thorough job.

Report a concern   January 4, 2019 — Rated 10 out of 10 by Russ Snider Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Robert was very thorough and went above and beyond to satisfy our needs. We will definitely use Zerorez and the services they provide going forward.

Report a concern   January 4, 2019 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very personable and assessed the requirements of the job. Did the work efficiently and was finished in a very reasonable amount of time. House smells great and carpet looks almost like new!

Report a concern   January 4, 2019 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is less likely to leave residue that will attract further stains.

Report a concern   January 4, 2019 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that came was great!

Report a concern   January 4, 2019 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician is friendly, knowledgeable and efficient. The carpet never looked better.

Report a concern   January 4, 2019 — Rated 1 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was told I would recieve a phone call at least 30 minutes to a hour before a technician arrived - they calles when they were at my door. I was closing on my house when they called to send someone else out an hour later, but the rep told me she would call right back.
I asked the new technician over the phone to go ahead and use the pet treatment on both rooms, but he only used it in one room. I paid $360 for only some of my carpet to get any pet treatment.
This was my 2nd time going with Zerorez. I was not 100% satisfied with the first service due to all the spots coming right back, but I decided to give the company another chance because the technicians that dis my firat appointment were great and friendly. This time i recieved a technician that didn't seem to care to even be there or do a great job. He told me it would be another 30-40 minutes to finish out everything so I had to leave my brother there with him while I ran an errand. This technician magically finished 5 minutes after I left.

Report a concern   January 4, 2019 — Rated 10 out of 10 by W.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Please quote for duct & vents cleaning on 8924 Camfield Way, Frisco, Texas 75033.

Signed: First name removed C. Last name removed
Cel: Phone number removed

Report a concern   January 4, 2019 — Rated 10 out of 10 by W.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

100% satisfied with job done.

Report a concern   January 3, 2019 — Rated 10 out of 10 by John Jillson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you clean tile.Its just a little expensive.

Report a concern   January 3, 2019 — Rated 10 out of 10 by Lyle Garton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service, and the carpets look great— refreshed and cleaned, with no residue or chemicals. We had a few problem spots that they removed completely. No complaints here!


Privacy Policy