- Phone: (214) 372-5326
- Visit Website
based on 83989 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quality of work
professionalism
friendliness
The technician didn’t close the doors so the carpet was not cleaned behind them. Not good at all.
The person who came to our house was very knowledgeable and thorough. Highly recommend!
Jonathan was very helpful in answering my questions, and did what I asked him.
The tech who came to our house, Randy, was amazing. There was technical problem with his truck, so he had to go back to switch it out for another. But was so professional and accommodating. And my carpets look awesome! I would highly recommend him and Zero Rez to any friends or neighbors.
Not sure. I called someone to come back out because I could still smell urine, but the guy who came out used a flashlight and said he didn’t smell it and left, but he spent about an hour and 15 minutes hanging out on my cul-de-sac after he left my house. It was just odd.
Excellent job
I already filled this out!
More natural way to clean carpet
Dominic was very good at fixing my runners.
It was like a lake in my house. It took three days to dry out. I will try someone new next time.
I like the product you use, service was efficient and friendly. Price was good for catpetes. More then expected for rugs.
THe result was very good. Caesar was a very good contact.
The technician was very professional and informative.
Randy was great! He is nice and personable I will ask for him again. My carpets look like new. He also noticed I was missing a air filter which is probably causing my dust problem.
Great job!!!!!
Thanks!
Friendly, timely, clean
Did a good job and was friendly! Seemed like a good price for what was done!
The carpet cleaning service was excellent value. I was disappointed with the grout cleaning but maybe I do not understand about that type of stain. All in all a good experience.
I really liked how my wood floors and couches came out
Technician was amazing. Very respectful and knowleagable. Did a great job
While your sales person was helpful, he sold my wife on an air filter when that’s not what I wanted. I would recommend if you could give me a discount on it.
Always great service.
Clean, non toxic
We loved our technician. He was very polite and personable and conscientious. Our carpets look great. We would certainly use them again.
They work!
we moved into a pre-owned home. The carpets were very dirty. I was very impressed with the work that was done and how nice the carpets look now.
Very punctual and professional.
We love ZeroRez. The technician did a great job and got our carpets and tile cleaner than I have ever seen by other Zerorez technicians. I wish I could remember his name because I would ask for him again next time. He was mindful of protecting the corners of the walls, cleaning up after himself, explaining the drying process and tile + carpet protectant.
The technician showed up when they were scheduled. He was very polite and did his job in an efficient manner.
Besides missing 2 offices, when your tech came back out he was not the friendliest person. Also he left some wall blockers here so I assume you will want your equipment back.