Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84514 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2019 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional service

Report a concern   February 27, 2019 — Rated 6 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpets did not come as clean as we expected. They arrived at 1:04 and were through at 1:42 which is not enough time to thoroughly clean carpet in 5 rooms and a hall. I checked our camera on the time. We have had people come in and spend two hours cleaning. When you cleaned our carpets in August I was very pleased.

Report a concern   February 27, 2019 — Rated 10 out of 10 by Jennifer Conard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and professionalism

Report a concern   February 27, 2019 — Rated 10 out of 10 by Dian Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great! Anthony was my tech. He told me every step of the way how was going to proceed. Kudos to Anthony!

Report a concern   February 27, 2019 — Rated 10 out of 10 by Raymond Jolissant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you ensure your Customers are highly satisfied with your services is commendable.

Report a concern   February 27, 2019 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets

Report a concern   February 27, 2019 — Rated 5 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were given a timeframe of 10-12, but the technician didn't arrive until after 2pm. Our technician, Torrence, was very nice and did a great job. But the timing was a bit of an issue for us.

Report a concern   February 27, 2019 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did an outstanding job on our floors.!!! The box which you are wanting me to check off. I would gladly check it if you are willing to pay me for giving you my approval publicly because I paid you to come in to do my floors.

Report a concern   February 27, 2019 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh, healthy aroma throughout our home. Service was great.
No....to publicly sharing my name....Absolute NO.

Report a concern   February 27, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good, prompt and does what they say they will do.

Report a concern   February 27, 2019 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was really great and clearly an expert in the field. Thanks

Report a concern   February 26, 2019 — Rated 10 out of 10 by V.F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way the carpet looks and feels after being cleaned. Our technician (I'm sorry but cannot remember his name) was WONDERFUL! Will always use Zerorez!

Report a concern   February 26, 2019 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural and pet safe. No soapy residue.

Report a concern   February 26, 2019 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like your services i have use your services for the last 5 years. My home is only 5 years old.

Report a concern   February 26, 2019 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy came out today to make it right on the ceramic tile cleaning. He did an awesome job. Wish the first technician would have just done what was advertised. Since you did make it right I will definitely use Zerorez again.

Report a concern   February 26, 2019 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency of Chris, completed in a timely manner, cleanliness of carpet upon completion, non-offensive odor during cleaning, very accommodating, reasonable price.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Cynthia and Sam Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are generally on time, always polite, and they do a good job. Our most recent job was the cleaning of two light colored wingback chairs that had been used as dining chairs. In that role, they'd received more than their share of sticky fingers, food drops, and gravy drips. They look almost new, and I'm very pleased.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Edward Porter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products really cleaned my carpets. Got all the pet hair and stains up really well. I would recommend you guys to everyone.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Shirin Frenzel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. I was running late and was late coming home. Cesar patiently waited for me and did a terrific job!

Report a concern   February 26, 2019 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were very clean

Report a concern   February 26, 2019 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job carpets look great and tech was polite and helpful

Report a concern   February 26, 2019 — Rated 10 out of 10 by Diana and Tom Coker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and personable. Job well done.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Flo Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product worked great as always but I have to say that the customer service was awesome. Very polite and professional. Both reasons why I will continue to use Zeroez.

Report a concern   February 26, 2019 — Rated 10 out of 10 by C.B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and floors are amazing.

Report a concern   February 26, 2019 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a good job. Stain did not come totally up, but he told me up front that it might not.

By the way, I left a message that he left his stain remover bottles on my front porch. I left them there for 4 days and finally put them in the garage. If he wants to pick them up he is welcome to let me know and I will set them back out there for him.

Report a concern   February 26, 2019 — Rated 9 out of 10 by I.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff

Report a concern   February 26, 2019 — Rated 10 out of 10 by Rhonda Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great...and FEELS great to my bare feet!

The only thing I wish I would have been told ahead of time is how the carpet will buckle while wet. Once it was completely dry, the buckles went away.

Report a concern   February 25, 2019 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was helpful and knowledgeable.

Report a concern   February 25, 2019 — Rated 10 out of 10 by R.J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient service!

Report a concern   February 25, 2019 — Rated 10 out of 10 by Chris Consalus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was really good. He explained everything and carried himself as though we were the most important job of his day. He was thorough, and did a very good job cleaning.


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