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based on 84514 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Environmentally clean and technicians very good.
Our tech was friendly and efficient.
We are very pleased with the carpet cleaning and tile scrub.
Did a great job & good communication
On time, reasonable price, job well done.
The rugs were cleaner than they've ever been. The tech was competent, wanted to do a good job and had a very positive, customer-oriented attitude. I will never rely on some othere firm to clean my carpet. I you want clean carpet - Call Zerorez
Not only do the machines technology do a great job of extracting dirt, but just as important is the removal of chemicals that were from previous steam cleaners. Tech was very knowledgeable on product and technology.
No worries my carpet is clean.
Last time the technician put small plastic pieces under all tables and chairs.
Put the overall experience was good.
Thanks
Always professional and the work is as good as you advertise. Young man that came out to do the work was very polite and more than capable of cleaning my home.
Prompt, thorough, and friendly. Carpets look great
The tech who came out was great! super personable friendly and professional. He did an amazing job! We had heavily stained carpets and they look new again! There was no chemical smells to worry about with our little ones and the carpets dried quickly.
The technician was friendly and answered any questions I had.The work was done in good time and fully accomplished.
Excellent customer service. Technician was highly professional and efficient.
Guarantee that they will complete the job . First round didn’t do the trick and they came back to make sure I was satisfied.
I really enjoy the deep thourough cleaning that was done. I also really enjoyed the speed and quickness that the whole procedure was done. I will definitely be using Zerorez again in the future.
Technician was very knowledgeable about process and explained things thoroughly.
Our representative Chris was friendly attentive and thorough
His arrival was right on time as well
This cleaning process was fast effective and dried pretty quickly Would recommend and will b÷ using again in the future
Fast and clean up stains good. Friendly people. On time.
Detailed pricing up front prior to services commencing
Your tech was great!! I called your office today to let you know one spot has reared it ugly head again and asked for a tech to come back to try and clean this area (which is very small) again. I was told that if spot remover is needed, there will be an additional charge.
It was my understanding that if the tech thought spot remover was needed, it would be applied prior to the initial cleaning.
Please advise. Thanks
Dalton was very helpful, one time and very polite/professional. We are annual return customers because of employees like Dalton and the good product they represent. We will continue to be recurring customers because of the quality results we see every time we use you guys.
Great Customer Service. Not as much water used as other companies. Drying time is faster.
I was greatly disappointed in this service that I had been looking forward to for months. I expected to be left with stain-free carpets that felt, at least close to new. What I ended up with was very similar to what I had before we had the service done. We had stains from our dogs, but when we asked if there was an additional service needed to get them out, our service provider used the black light to check and said it wouldn't be necessary. We are now a few weeks post-service and have found 2 of the old stains and one new one, even though we had Scotch-Guard put on our bedroom carpet. I feel like we wasted money, and I hope there is something that can be done to make me feel like we weren't cheated. My goal was to find a treatment that didn't have harsh chemicals, so you've been my first choice for a long time. However, I'm wondering if the chemicals may be necessary to achieve the result we are seeking.
fast and efficient..and it looks great!
Great customer service. However- the discount coupon I found for $20 off did not work and I was a little disappointed. There were no fine lines explaining conditions
The technician was friendly and courteous, informed me of what he felt my carpet needed, and left my carpets looking relatively stain-free.
Charge less for very small hallway.
I was happy with the service provided by the technician, Tristan, at Zerorez. He cleaned the carpet and foundation where we had removed the carpet. All floors were cleaned well, and he was very helpful and friendly.
No Chemicals!
No chemical residues left behind.
Fast and professional