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based on 84514 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaner soiled area in high traffic spots
Fast friendly and affordable service.
The Technician was great he worked around two toddlers and me and he cleaned my carpet in my rooms and my carpet looks like new we love the service we received and the Technician was wonderful
This is my second time using Zerorez. They have just done an amazing job from calling in to set the appointment to the tech completing the job.
The tech went above and beyond with the level of service he provided.
Definitely will use again and recommend to family and friends.
No soaking carpets when you leave. Incredibly fast and punctual service. justin was awesome!
Technician arrived in a timely manner. He was friendly and polite.
Great service! Highly recommend.
Joe V did a fabulous job ... was honest, on time, quick and extremely thorough. Ask for him, he's very fair. The products he used were wonderful and took up all the pet mess (I had a sick puppy) . My white carpet looks like new again. THANKS, Joe !
Don’t feel that I received the service I asked for. Requested the four room cleaning and was told that I couldn’t get that.
I love how clean my carpet looks and feels. It is just like brand new. Joe did a great job explaining stain removal options. He did his work very efficiently. All around a great experience. Thank you!
I had my carpet cleaned and was very pleased. I have been using Zerorez for many years and I have never been unsatisfied with their service, professionalism and manner. They are always within the time window arriving and call to let you know 30 and 10 minutes arrival time. I highly recommend their services.
No complaints about the service tech, he worked hard & really tried, but couldn't remove any of the stains /spots. It did lighten them some but did not remove them. Also the carpets weren't just damp, they were wet & took overnight to dry enough to replace furniture. Frankly, we were disappointed instead of satisfied.
The carpet cleaning is good
The quoting of the air duct cleaning is misleading.
Thanks so much!
The service was great, timely and professional.
The Pricing that was given over the Phone and what was actually Charged for the Rug Cleaning was a big difference!
You make it sound like dug a Rug Cleaning Desk but when the Rug Cleaners get here they nickel & dime you on all these Extras that you end up paying way more than you wanted or expected.
Come in, clean the rugs No matter what you Encounter at a fair Price, no Surprises!
I like the method and product.
Courteous
Efficient
Very satisfied with cleaning.
Great technician
Tile cleaning was amazing. Carpet as well was cleaned.
Usually everything is great. It took community nag back because the carpet had stripes in it. Also they told me between 8 and 10 then they called my husband and told him 10. My number was the number I told them to use. As it was I got up at 6:30 to get things ready for him and he shows up at 10:35. If you put me in 8 to 10 you need to contact me to change it
Hello! First off, THANK YOU Tyler!! I received wonderful service, Tyler was courteous, a great communicator and resolved the errors with my invoicing right away. We are so happy with his work done in our home!
I was referred to ZeroRes form a neighbor and am more than happy to forward more recommendations to your company! Thanks again!
First name removed G
Professional and knowledgeable cleaners. BUT what I am upset about is that I can’t ever get a receipt.
What did I like best?...Frankie is what I liked best...Professional, productive and courteous.
They did a great job and answered all of our questions. They were very knowledgeable.
Excellent job
Carpet cleaning price was good but tile cleaning seemed high.
I have used zero rez for several years. They do a good job but will come back if they mess up.
I like that there are no harsh chemicals & I like the employee who came to my home. He was very professional & courteous & worked hard, even going over a particular stain 3 times. The carpet looks much better now, but the proof will be in whether the soiled spots reappear in time.