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based on 84512 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was good in his job, showed me the technology and the dirt. The ONLYthing I was not TOTALLY satisfied with was still ingenious to pick up some particles in ny carpet afterwards in my game room, and the bedroom carpet is not as fluffy as advertised.
We paid extra for the pet smell eliminator and we noticed that when the carpet dried it had a very strong pee smell that wasn’t as prevalent before we had the service. We’ve noticed that as the weather has warmed up the smell has gotten worse. I’m just upset that I paid extra for something that did the opposite of what was intended.
Service technician was very nice and friendly seem to do a good job.
I still have stains everywhere
The staff is always very friendly and very efficient. I really appreciate the phone call from Kia. I love the hands on treatment. The house feel free of dust and dirt. Thanks!
The techs did a good job cleaning the carpet but I thought it was odd that they showed up in an unmarked, white van and I don’t believe they wore anything identifying themselves as ZeroRez employees. No decal on the van or anything identifying your company?
Finley did a great job and my carpets look great!
Employees do a great job. My carpets look great.
Everything is explained before any work is done and no surprises. Of course, excellent customer service too.
Professional employees, polite, knowledgeable and courteous.
No toxibs
The communication was great with the office and the technician was very thorough in his work.
Our carpet cleaner , Anthony, he was a true professional!
carpets mostly dry when cleaning is complete
No chemicals.
Joe did an excellent job. I had some confusion on whether he did the pet treatment or not but after he explained it to me I understood. I really appreciate his assistance and knowledge about your process and how to fix the carpet stain issues I have. I have used you guys for several years now and he was the most friendly and helpful and knowledgeable technician I have seen. Thank you and your team for your help. I will be in touch in about 6 months to a year for my next treatment!
Chris was so knowledgeable about your products and he was very thorough during the cleaning process. Liked the fact that you are not using any harmful chemicals. My carpets look beautiful and just like new.
The carpet and title look and feel like brand new! Thank you
Our technician Eric A. was very friendly and professional! We are absolutely pleased with the service.
Boston did a very good job. He was professional, on time, fast, and personable.
I was impressed with the service technician, as well as with how well my carpets looked and felt after the service was complete.
Raymond was very helpful and not only got the stain out of my carpet but also the adjacent bed frame! He was very nice.
There is a 2 foot by 1 foot area in front room that looks this the dirty water was not sucked up
on time service - air feels cleaner - waiting to see if dust is down.
Good personnel, excellent cleaning method.
Good service, very professional and friendly staff, explained things clearly
On time and very professional !!
Fast and professional
Environmentally clean and technicians very good.
It always turns out beautiful!