- Phone: (214) 372-5326
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based on 84512 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great company that takes their time to get the job done no matter how long it takes.
Very thorough cleaning and special attention to problem spots (pet).
Explanation of process and choice of treatment offered.
Looks like new carpet.
We've rented carpet cleaning equipment in the past, but this was much easier and the price was comparable. Thank you for making cleaning my carpets so easy!
Carpets look brand new.
Easy and quick
The whole experience with Zerorez was smooth and pleasant, from booking the appointment and the helpful updates as just when the tech would arrive, to the thorough explanation of services, fees and options, to the beautiful look of a very old carpet at the end. Your technician was polite, very helpful, and able to explain details and answer my questions in an intelligent, fluent manner. And of course your product is incredible, my old dingy carpet is now so truly clean and fresh. I’m very happy you’re in business and I thank you for a wonderful experience.
Best regards,
Robert Edwards (appt. was 3-9-19)
Dried fast and no residue. Pleasant personal.
Great work on tough stains. Agent was knowledgeable in explaining carpet treatments and giving recommendations.
Darwin did a really great job. Best tech we ever had
Name removed H Young
Great Service! In and Out and very afforable
Rep arrived on time, did a great job cleaning my carpet. He was professional and polite, ZEROREZ is only one I will call to clean my carpet.
The knowledge, customer service and level of care
We are very satisfied with our clean floors, clean upholstery, and rugs!! Thank you very much!
We couldn't have been happier with our tech, Boston, and the service we received! If he hadn't taken the time to get to know us and our needs, we wouldn't have realized there was a component in the mixture our special needs son could be allergic to. He was so thorough and knowledgeable that we still moved forward with just water. His energy was so positive and his smile infectious....it is very clear he not only loves what he does but is very good at what he does. Our son's doctor is going to test to see if Orange is safe for our son as we will be hiring you again and we would love the chance to have Boston as our technician.
I like how there are no chemicals! Seems like it dries faster than regular cleaners. Your technicians are always polite and know their stuff!~
The clean smell and brightness of the carpet and floors when cleaned.
My tech, LC, did any outstanding job. I was 100% satisfied. He made my white carpets look like new! Thanks, LC.
Well I have used you twice now and the pricing was different than what I signed up for, yes it's only $10 BUT when someone signs up via the $89 for 3 room email and gets 3 rooms for $99 that just isn't right.
Quality work at a competitive price
Very prompt service, courteous technicians and drying time is next to nothing. We love your services!
Everything! the representatives are delightful to work with and the service people are really nice and sweet. I've use Zerorez for probably 5 years after using another service and I would never change.
Jordan's first job was doing our carpet and he did a great job.
Name removed
Anthony, our Cleaning Specialist, did an excellent job of cleaning our carpets. We are very pleased with his work and will request him again when we use Zerorez.
Appreciated the honest, upfront approach. The technician (Chris) didn’t try to over sell us on anything, and took time to explain everything. End result was fabulous!
The carpets always look great!
There was a spot behind the master bedroom door that was not cleaned at all and the entrance to the master bedroom could have been given more attention,
My service professional did a great job.
Customer Service!!!
You were on time, professional, did a good job, did not pressure me, and charged a reasonable amount of the service.
The technician needs to be more engaged in his job and not spend so much time on his phone. Ear buds in his ears, talking personal business and distracted on his tasks.
I reviewed the invoice with the technician had not sprayed the protectant on the areas that had been treated. He did come back in to perform the service, but I don’t feel it was a thorough job.
For the amount of money I was charged for this service, I will think twice before using Zerorez again.