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based on 83989 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
The technician did a great job!
Pet friendly cleaning...excellent spot remover
Fresh smelling....professional staff
Tech was very nice and thorough but did not put back the furniture he piled on my bed.
The technician that came was friendly and thorough! He was quick and all stains are out of our carpet! Will use again!
You tech took his time to understand what I needed and address all of my concerns.
Chavis arrived on time and was very cordial. He wanted to ensure we felt taken care of and was satisfied with his work. I will definitely use Zerorez in the future and would hop ed that Chavis is our rep everytime.
-Wells Family
I requested a re-service due to the fact that our nursery smelled worse than before the pet treatment service.
The tile that supposedly got cleaned, I can’t tell the difference from before. The edges of one of the closests does not look clean at all, and a few stains did not come out completely.
Professional service
Timely, reliable, reasonably priced with deals offered
Well trained, professional technicians and consistently excellent cleaning .
Fast and efficient. The gentleman who came was knowledgeable and pleasant. He did an excellent job. The carpet looks much better. I have used your service twice and have been thoroughly pleased. Thank you for the excellent service.
You reached out to me to correct and improve upon the service you had previously provided, perform retreat. Things got worse, your technian initiated his conversation with me with a lecture on carpet care without knowing how we care for our carpet. After a skin him not to lecture and handle the task that he was sent to take care of, he went to work. Pulling hoses through the house, hitting walls, around and against furnisher. I asked he take care of my wooden floor, he failed follow through my request. Water remind on my floors after he left my home. I was happy to see him leave. If you would have left my experience with Zerorez with my initial experience my rating would have been higher. Would I recommend today, most likely not, the service is as unpredictable as the cleaning. Someday after this experience wears of, maybe.
Great results from competent, friendly people.
Technician was on time, friendly, respectful and knowledgeable. He made sure we knew what he was doing alon the way and showed us progress along the way. He made sure to protect our furniture etc from any water damage.
The final results were absolutely amazing and shocking. We had a lot pet stains and odors from our older pets, so we paid extra to have those treated. And that was well worth the investment, as those are gone now and have not returned.
When all of our neighbors saw the Zerorez truck, they all agreed this company is the best. And all of my friends that have come over since the cleaning have commented on how great the carpets look. They said they could see the difference and that it gave our old carpet new life!
Thank you for a job well done! We will be recommending and using your services again!
We liked the Professiinal who cleaned our home - Chris. Good product. Great service.
Carpets dry quickly with clean smell. Great job.
No residue left on carpet which begins to attract dirt all over again.
Stains don’t come out, our fault, we just expected more
Technician was courteous & efficient
Friendly, professional services
clean and efficient
Drying time was so great compared to traditional carpet cleaning, and we hd stains removed that were on our carpets when we moved in 4 years ago despite other professional cleanings.
Everything
I had always been curious about the Zerorez process. I like the green aspect as well as soapless process. The technician was knowledgeable and thorough. The floors were beautiful.
Your service technicians are conscientious and hard working. They are knowledgeable and helpful. Your products are excellent. I will never use another carpet cleaning firm.
The carpet looks amazing, like new! The serviceman was extremely nice and helpful.
Chevis was extremely polite and nice
Technicians are always professional and efficient, and my carpet is lovely when they are finished. I am very pleased that there is not a residual scent in the air to make me wonder just how clean my carpets are vs. how much perfume was used to make them seem so.