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based on 83989 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemical smells. Carpets looked refreshed and clean. Fast service.
Great job! Stick to your schedule, good price!
My carpet looks streaky and worse than before. You are coming back out and recleaning them on Monday. We will see how that goes.
Fast polite efficient
Job well done
Technicians are knowledgeable and friendly. Minimal use of harsh chemicals is a major plus!
Arrived at appointment time. Technician did an excellent job of cleaning. Price was fair.
Our technician was very nice and our carpets look great!
The tech I was very knowledgeable and professional.
I have used Zerorez several times and have always had a good experience with the pro's. They have removed coffee recently from my white carpet and it looks brand new.
Tech was very knowledgeable and informative about the service.
I like that just water was used. No residue left.
I got your service before putting my house up for sale.
Will proudly put “Carpet cleaning bu Zerorez” on my description.
I don’t do surveys!
My carpet looked great after the cleaning. It had some large stains due to pet urine that I had tried to clean on my own. I paid extra for the deep clean and was hoping it would work. However when it dried there are some stains noticeable where the extra liquid was poured (not the same stains, seems like the liquid caused a difference stain). I was hoping for more success.
Technicians. Cleaning quality. Self contained supplies.... you don’t have to borrow water. Pricing up front.
Easy to make appointment and the tech showed on time and started working.
Your ads inferred your empowered water treatment would get my carpet clean. Sorry, but even after a retry, the carpet was still dirty in traffic areas. Reason given: my carpet was too old. Wear was not my issue....the dirt was. Please rephrase your ads to reflect reality. After treating the carpet with your version of scotch guard there was absolutely no way your retry attempt was ever going to clean the carpet. You might instruct your technicians to refrain from applying the protectant treatment until the carpet is CLEAN.
I had vacuumed, moved all the dining chairs out and taken everything off the end tables and coffee tables and the guy didn’t want to just move the tables over and move the 4 chairs over to clean under them. I didn’t expect him to move the sofas. I asked him if he would clean under things if I helped him move them and he did. I am 79 years old and when I hire my carpets cleaned I cannot do the heavy work myself and neither can my friends or anyone I would recommend you to do for that reason I will have to find someone else next time.
No stiff detergent left in carpets. The carpets are almost dry when the technician leaves. Carpets look and smell clean. The company cares that the customers are satisfied.
Our guys were prompt and very professional. They came in and cleaned our carpets and our bathroom tile floor. The floors look great and within hours were dry and ready for normal activity. Our technicians, Ray and Paul, were extremely professional and prompt. They also provided me with an estimate on cleaning and sealing my kitchen granite and cleaning and sealing my grout in my shower.
I am very pleased and will definetely request Ray and Paul for my next Zerorez appointment!
I loved the technician and the service. My allergies are seriously better and carpets look great!
Fabulous!
The process was quick and did not smell like chemicals. My rooms smelled clean and refreshed.
Not sure
End results..customer service
My carpets were so clean they look new and all pet stains and other tracked in spots are gone. When the team was finished the most of the carpets were almost dry and smelled good.
The results are like new carpet!!
I made the appointment on line. It said clean three rooms and get 100 square feet of tile cleaned. I had six rooms and hallway cleaned. When I asked him about the tile cleaning he wanted a coupon. I didn't have a coupon because I never saw anywhere where there was a coupon to be printed. I just thought that was pretty lame. He did a great job of cleaning the carpets but the tile thing has left a bad taste in my mouth.
Very nice job done by Randy Phillips.
No chemicals in the solution.
Out standing service!
Promptness, Efficiency, Thoroughness, Super clean, at a reasonable price.