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based on 83978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Boston was great! Carpets look great!
My dirty off white carpet has been
Zerorezed! I had some coffee stains on my side of the bed that I was so ashamed of when my daughter saw it and boy after the cleaning...
I am so very happy!
Jamaill our tech was great but I guess with all the hype in advertising I was expecting some difference and the traffic stains and dirt to be cleaned but ... carpets did not look much different than before we cleaned them .
My expections were too high .
Knowing what I know I would not use your company again or recommend your services.
Once and done for me .
Thank you
Very nice tech carpet came out great
No chemicals, fast drying, great service.
Easy
Great service and technician was wonderful to work with.
Quick, friendly technicians who know their job! Always a pleasure dealing with every technician we have had.
Easy, fast and took care of the issue.
prompt, fast, and efficient
Friendly and fast, the technician was knowledgeable and made sure the treatment was put on every spot that needed it
Quick and professional service!
Darwin was excellent - very courteous and professional.
Technician was on time and was friendly, professional, and did an excellent job cleaning my carpet.
The carpet cleaner (Jerome) arrived on time and was very professional through out. He was in and out in less than an hour and did an excellent job. I was highly pleased. No nasty chemical smell and the carpet was dry in 3 hours.
Quality of service and friendly staff.
Excellent product, excellent customer service from Technician.
The cordialness, professionalism and promptness of The Staff last but in no way least the technician (Jamal) who was very nice.
Excellent cleaning, tech explains the entire process and makes sure that uou are happy with everything before he completes the job.
Carpet looks new and no more pet odor
Fast, efficient service. Carpet was DIRTY having 3 large dogs, with a doggie door do they go in and out all day. I could not walk on our carpet in socks without them getting dirty.
After Zerorez cleaned our carpets, and the carpets dried, I put on a brand new pair of white socks and slid around our higher traffic areas. I could NOT believe how white my sock bottoms were after that! I was amazed. I’m VERY impressed with the efficiency of their service. Wow.
he was on time, he did a good job.
Other than being always behind in the service time, I love the cleaning that is done.
Always friendly and professional service. In this visit he was able to remove 3 stains that were unable to be removed previously.
Very professional person came and did what was asked in a timely and quick manner. No problems that could not be solved by him. Great Job!
Charles came out and did a very good job. Just like Chris earlier he explained EVERYTHING so a laymen like myself understood what was going on. I just checked the area he redid with the flash and it looks much better. I waited until it was really dry to look. Part of it I think is I know where the stain was and the type of carpet that is in that room so I see a shadow of what was there. It looks SSSOOOO good though and upstairs smell nice. Nice job. Charles was outstanding. Now I can start putting back together. Thank you.
Isaiah was great. Answered all my questions and was very courteous and professional. The carpets look great and he was easy to work with and talk to....
Our technician was outstanding! Friendly and excellent attention to detail!
Everything went well
Did a good job with how dirty the carpet was and making it look like new. Paid extra for the pet extraction for stains and it was worth it!!