Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 17, 2019 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was professional and did an amazing job! The carpet looks phenomenal. Thank you! Highly Recommend!

Report a concern   May 17, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Charles was great!

Report a concern   May 17, 2019 — Rated 10 out of 10 by Jennifer Berry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job cleaning. No stains or spots were left on the carpet.

Report a concern   May 17, 2019 — Rated 10 out of 10 by Julie Tatarevich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love Zerorez and have used them exclusively for many years. This past visit, Jonathan was the technician. He was fabulous!!! Friendly, professional, and really seemed to love his job! He was singing throughout the house. Every inch of my house was clean with precision and perfection. He is an asset to Zerorez.

Report a concern   May 17, 2019 — Rated 9 out of 10 by Elissa Stover Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly tech
Great stain removal

Report a concern   May 17, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is water based and has little or no fragrance. I liked the quality of the work and the person who came. Raymond was very polite and did a good job.

Report a concern   May 17, 2019 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and detailed in the carpet cleaning.

Report a concern   May 17, 2019 — Rated 10 out of 10 by I.S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harsh chemicals used!

Report a concern   May 16, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech. Real happy with the results. Good price on carpet cleaning. Tile cleaning was expensive.

Report a concern   May 16, 2019 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super professional and friendly, did an amazing job!

Report a concern   May 16, 2019 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service men were friendly and seemed knowledgeable about the cleaning process.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Susan Candelaria Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are very professional and thorough, and they do not pressure me to add on expensive services. It is always a pleasant experience with great results and bonus Ranger tickets.

Report a concern   May 16, 2019 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer focused employee

Report a concern   May 16, 2019 — Rated 8 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing seems high for the add-ons.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Melissa Sandorf Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were able to come at a convenient time for me. The carpets dried fast and really look clean. The tile cleaning was phenomenal!

Report a concern   May 16, 2019 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got my stains out. Responsive technicians

Report a concern   May 16, 2019 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good tech and great carpet cleaning methods.

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mostly, the attitude of the Men who do the actual cleaning! Paul was great,

Report a concern   May 16, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician - explained all the services and charges. And did a great job.

Report a concern   May 16, 2019 — Rated 10 out of 10 by N.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best job ever! Very impressed and highly recommend

Report a concern   May 16, 2019 — Rated 8 out of 10 by V.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

No improvements needed. I need to see how long the clean lasts before I can compare. On the surface, it looks as good as any I had cleaned by anyone else.

Report a concern   May 16, 2019 — Rated 6 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My kitchen floor tile looked worse when the technician left than it did when he arrived. Someone else is coming tomorrow to do it over.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Nancy Jensen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgable, thorough technician

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service, good results

Report a concern   May 16, 2019 — Rated 9 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentlemen that came to perform the cleaning were very professional and thorough in their work. Explained everything to me well and I was pleased with the results.

Report a concern   May 16, 2019 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and knowledgeable . A great communicator.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Bobby Kiker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person that came over was fantastic. He was very polite, professional and knowledgeable. He sis a great job cleaning the carpet.

Report a concern   May 16, 2019 — Rated 8 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was not called the day before and given a time window. Better communication

Report a concern   May 16, 2019 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

They said they would clean my grout and it’s still dirty. VERY DISSATISFIED I 😡

Dalworth did my kitchen grout 2 yrs ago and it still looks awesome!!!!’😊

Report a concern   May 15, 2019 — Rated 7 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

My email said coming between 3:30-5:30 on 5-14. At 5:45 I called Zerorez to see if coming. The representative advised my scheduled time was 4-6p. She checked and should be at my house in 30-40 minutes. He arrived at 6:20p.
He cleaned my carpet . He finished at 7:55p. He was also to clean my tile but something broke and could not clean tile. He said was scheduling me for 5-15 between 1-3p. I was called on 5-15 and and advised will be coming out on 5-16 between 3:30-5:30.


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